Mike Smith Chrysler Jeep Dodge - Service Center

I brought my Jeep to the dealership for an oil leak repair, but despite the service, the issue persisted upon return. Additionally, the frustration escalated as I've been unable to reach the dealership repair, but despite the service, the issue persisted upon return. Additionally, the frustration escalated as I've been unable to reach the dealership by phone for over a week and a half. Extremely dissatisfied with the overall service experience. More

Worst experience ever brung car in because it was hesitated starting they said it was battery sent me home still doing the same thing bring it back very rude customer service says he’ll have to keep hesitated starting they said it was battery sent me home still doing the same thing bring it back very rude customer service says he’ll have to keep it for a day and drive it around asked for loner car they said they couldn’t do it and I have warranty now I don’t know what to do because I need my car for work. More

Brought jeep in for hatch not opening and an oil change. In their inspection they found a burned out license plate bulb. Easily accessible, lift cover plate and change. However their charge for this "servi In their inspection they found a burned out license plate bulb. Easily accessible, lift cover plate and change. However their charge for this "service" would be $91.08!?!?! Are they kidding me? I questioned the cost and they confirmed it. Price gouging at its finest. I will NEVER be back. More

I stopped into the dealership for a filter and oil change. I ended up walking out with that and extra service with a smile. It was a very positive experience and the staff was extremely accommodating. change. I ended up walking out with that and extra service with a smile. It was a very positive experience and the staff was extremely accommodating. More

Great people to deal with and they show that they care and will work hard to help you with your needs and will work hard to help you with your needs More

I recently had my oil changed on my Ram 1500, and the service was great. service was great. More

Went in for wiper blade change and cabin filter replacement at 7am and it took 2 hours for work, unacceptable. Should notify customer if there is a delay so we don’t have to wonder what’s taking s replacement at 7am and it took 2 hours for work, unacceptable. Should notify customer if there is a delay so we don’t have to wonder what’s taking so long. I was notified about 1 1/2 hour later. I appreciated the VIP discount. However I will continue to use dealer. More

I brought my truck in for an oil change and it went very smoothly! Everyone involved was extremely helpful and friendly! smoothly! Everyone involved was extremely helpful and friendly! More

I went for a recall notice and I arrived early for my appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed w appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed with refreshments and TV. I inquired about charging stations for my car and was shown where each was and how to use them. My car was ready in less than 45 min. My overall experience was very good and i would recommend the dealship to anyone. LDish More