Mike Smith Chrysler Jeep Dodge - Service Center

Great people to deal with and they show that they care and will work hard to help you with your needs and will work hard to help you with your needs More

I recently had my oil changed on my Ram 1500, and the service was great. service was great. More

Went in for wiper blade change and cabin filter replacement at 7am and it took 2 hours for work, unacceptable. Should notify customer if there is a delay so we don’t have to wonder what’s taking s replacement at 7am and it took 2 hours for work, unacceptable. Should notify customer if there is a delay so we don’t have to wonder what’s taking so long. I was notified about 1 1/2 hour later. I appreciated the VIP discount. However I will continue to use dealer. More

I brought my truck in for an oil change and it went very smoothly! Everyone involved was extremely helpful and friendly! smoothly! Everyone involved was extremely helpful and friendly! More

I went for a recall notice and I arrived early for my appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed w appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed with refreshments and TV. I inquired about charging stations for my car and was shown where each was and how to use them. My car was ready in less than 45 min. My overall experience was very good and i would recommend the dealship to anyone. LDish More

They went from a 3-day wait to having it fully repairs in less than 3 hours. I was in a real bind on Labor Day and these guys went above and beyond. Exceptional service!!! less than 3 hours. I was in a real bind on Labor Day and these guys went above and beyond. Exceptional service!!! More

Great place friendly staff and good timing on getting your car done I highly recommend. your car done I highly recommend. More

They are slow. Not thorough. Save a headache. Go somewhere else. They have a crappy reputation. I understand why Not thorough. Save a headache. Go somewhere else. They have a crappy reputation. I understand why More

Needs to improve staff knowledge regarding fleet maintenance programs. Also, staff should review online reservations and notes entered. maintenance programs. Also, staff should review online reservations and notes entered. More

Daniel was very kind, patient and professional. He answered all of the questions that I had. He was very attentive to my car needs and even suggested a couple of other things. Daniel@Mike Smith CJD He answered all of the questions that I had. He was very attentive to my car needs and even suggested a couple of other things. Daniel@Mike Smith CJDR in Beaumont Texas you are absolutely great at what you do. Thanks so much! We appreciate you! More