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Doggett Ford
Houston, TX
441 Reviews
Doggett Ford is proud to be a Ford Motor Company 2024 President’s Award winner!
The President’s Award recognizes Ford Dealers achieving the highest levels of customer satisfaction, sales, and an unwavering commitment to success.
Beyond excellent customer service, visit today and experience the Doggett Difference.
Our dealership serves automotive customers in Houston, Spring, Cypress, Tomball, The Woodlands, Humble, Kingwood, all Texas areas and the entire contiguous United States.
In 2018, Doggett acquired the long-established Lone Star Ford and moved it next to Doggett Industries‘ corporate office, also renaming the dealership Doggett Ford. With the new location at I-45 and TX-249, we continue to serve customers with the highest regard. Whether you need a master technician, a quick maintenance service, or have special credit challenges requiring knowledgeable financing assistance, we’re up to the task. We strive to make your vehicle shopping, ordering, buying and entire ownership experience the very best. Call or visit us today to experience the Doggett Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 441 reviews
December 26, 2024
Tried to buy from another Houston dealer and practically begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lor begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lorenzo was great and communicative without being overbearing. Overall a good car buying experience! More
by Steve B
Employees Worked With
Lorenzo Villarreal
October 17, 2024
Javier was very helpful in our search for a new car. He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being t He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being there for a couple hours. More
by Esme
Employees Worked With
JAVIER MEDINA JR
July 31, 2024
Rick was the best service advisor I have come across in 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. More
by Maria
March 20, 2024
Very Happy with my Car Purchase! ! Shout out to Carl Robbins in Sales for going the extra mile, making sure I was taken care of and happy with my purchase!!! Highly recommend this D ! Shout out to Carl Robbins in Sales for going the extra mile, making sure I was taken care of and happy with my purchase!!! Highly recommend this Dealership!! More
by colleenllott
Employees Worked With
Carl Robbins and Justin Watson
February 07, 2024
I bought two expensive cars from Doggett ford. Second car I bought was Mustang Mach E Premium, during that time I also purchased extended warranty. In A week or 10 days I asked them to cancel m Second car I bought was Mustang Mach E Premium, during that time I also purchased extended warranty. In A week or 10 days I asked them to cancel my warranty and they did it. I have waited for a while and ask them where was the refund then finance (Johnny)manager told me it takes 6-8 weeks, after 6 weeks I contacted again this time he told me it takes 6-10 weeks. After 10 weeks over I contacted again. He told me they have not received money from the warranty department. I asked him if there is a possibility to expedite the process each day there is also an interest for it, no answer and send him a couple of more messages no answer. I waited another week no answer. Today I called the ford credit I explained the situation then they gave me warranty department. Warranty department told me after they have received the cancelation form the next day(in 24 hours) they have refunded the money to the dealer. I am asking now what are you trying to do? Is it the way to appreciate who bought two cars from you? I bought Expedition Limited and Ford mustang Mach e Finally I do not recommend this dealer. There are lots of dealer in the town check the others. Second Review After my initial review, Tiffany Anderson emailed me stating, "Hi Mustafa, your warranty has been canceled, and you should expect to receive a refund check in the mail soon." However, on the same day, I received another email from her indicating, "Hi Mustafa, I just received word that the refund will be applied to the end of your loan." This inconsistent communication feels unprofessional, as it suggests they will effectively hold onto my money for the remaining six years of my loan term, resulting in continued interest payments for that duration. Consequently, I cannot recommend this dealer and suggest exploring other options first. More
by mtuncusa
December 04, 2023
Move on to another dealership! Went in and spoke with sales associate Jon-Michael. There was an agreement on the price included tt&l. The total came to 54,601 so I came the follo Went in and spoke with sales associate Jon-Michael. There was an agreement on the price included tt&l. The total came to 54,601 so I came the following day with a cashier check for that amount. I called before I came back to make sure this was still all good. Ounce I got there he disappeared for 15min comes back with a print out and starts showing me the price breakdown. The total now was $60,623. Obviously that wasn’t what was discussed. we walked. HAVE EVERYTHING IN WRITING PRIOR OR THEY WILL SCREW YOU More
by footers.purr.0q
Employees Worked With
Jon-Michael
