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Doggett Ford

Houston, TX

4.2
428 Reviews
Doggett Ford in Houston, TX treats the needs of each individual customer with paramount regard. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-431-6316.
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9225 North Fwy

Houston, TX

77037

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Showing 428 reviews

February 27, 2023

I had the best experience working with Mike and Nick. This is our 4th Ford and I would definately highly recommend the dealership over any others I have worked with in the past. Thank you for such great More

by Tammy Hallett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Romero and Nick Lindstrum
February 23, 2023

Was able to make a deal on a car completely by phone and text on a Saturday afternoon. And because they are open until 9pm, I was able to drive two hours and pick the car up that night. More

by tlmj2007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Storie, Gabriel Ruvalcaba
Feb 28, 2023 -

Doggett Ford responded

Hi, we are happy we could make your experience a positive one! At Doggett Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 18, 2023

Doggett Ford sold my custom ordered Bronco Sport to someone else after I waited 4 months and when I was in the middle of finalizing the paperwork to go pick it up! Luis Chavez called a day after he More

by Janine
Recommend Dealer
No
Employees Worked With
Luis Chávez
Feb 20, 2023 -

Doggett Ford responded

Hi Janine, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, Please contact our Service & Parts Director, Jamie Harding at 281-878-4232

Feb 20, 2023 -

Janine responded

Thanks but you just made it very clear that Doggett is not interested to fix this. This reply is generic and confusing - asking me to call services & parts when this is a custom order sales issue? The right resolution should have been for Doggett to make it right by honoring the original, basic transaction which clearly is not going to happen. So, this confirms my decision to not do business with your dealership. This review will remain to warn others so they don't fall victim to this deception.

January 15, 2023

Get service, everyone willing to help, even delivered my new truck to the house for me More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Aguiluz
January 12, 2023

Worked with Jack and had a great experience getting my new F150 ordered. Once it was delivered to the dealership I was notified and we finalized a trade in value for my current F150 and was able to pick More

by Jerry.Britton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Castillo
Jan 18, 2023 -

Doggett Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

December 30, 2022

Made an appointment, drove over an hour to find out the vehicle I was there to purchase was in service with issues........ I bought a more expensive truck but they have not paid off my trade yet. They wer More

by returncalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ERVIN GREEN
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

The worst experience lived. From January until today they treat to fix my Explorer and they can’t just making me paid and paid to fix the same problem ,I would not recommend th More

by jags_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Carner
June 18, 2021

Do not make the mistake of buying from these people! Jason Mosley and "Jack" Jackie Carrillo made it abundantly clear they are not worried about their customers but rather just moving units. First the More

by tinleyjewell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Mosley (owner), Jackie Castillo
April 05, 2021

Very unprofessional. Made appointment came early and was told come back tommorow due to issues with commputer. I will not drive back tommorow. What if they tell me come back again More

by James blakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Carner
Apr 07, 2021 -

Doggett Ford responded

Hi James, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please contact our Service & Parts Director, David Mizler at 281-878-4235 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

February 12, 2021

I bought a 2019 Ford F150 King Ranch brand new on May 30th 2019 and about a year ago my key stopped working it would neither lock nor unlock my truck nothing. I asked a guy in service and he said it was More

by Leonardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen In Service
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