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Doggett Ford
Houston, TX
445 Reviews
Doggett Ford is proud to be a Ford Motor Company 2024 President’s Award winner!
The President’s Award recognizes Ford Dealers achieving the highest levels of customer satisfaction, sales, and an unwavering commitment to success.
Beyond excellent customer service, visit today and experience the Doggett Difference.
Our dealership serves automotive customers in Houston, Spring, Cypress, Tomball, The Woodlands, Humble, Kingwood, all Texas areas and the entire contiguous United States.
In 2018, Doggett acquired the long-established Lone Star Ford and moved it next to Doggett Industries‘ corporate office, also renaming the dealership Doggett Ford. With the new location at I-45 and TX-249, we continue to serve customers with the highest regard. Whether you need a master technician, a quick maintenance service, or have special credit challenges requiring knowledgeable financing assistance, we’re up to the task. We strive to make your vehicle shopping, ordering, buying and entire ownership experience the very best. Call or visit us today to experience the Doggett Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 445 reviews
January 19, 2013
I've dealt with several Ford dealerships in my lifetime of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! More
by TRaptor
Employees Worked With
Mark Sullivan, Darrin in Finance, Mose Ivey - great folks!
January 15, 2013
It was a very satisfactive experience dealing with Javier It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the finan It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the financial department. I am overall very pleased with the service at Lone Star Ford Dealer. thanks to all the staff. Enrique Zubire More
by mydealer1
Employees Worked With
Javier Medina, Johnnie Smith
January 14, 2013
A gentleman personally offered everyone individually a bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the s bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the service transaction history of the vehicle with Lone Star. The lost records was no surprise because the paperwork is always lost or misplaced or rarely supplied when checking out. However, the cashier reactivated my Loyal Customer account and charged the reduced price for the oil change as negotiated at time of purchase. I did lose the credit that was on my account. I will now have to provide copies of the credit to the cashier in hopes of having the credit reinstated on my next visit. More
by marblka
Employees Worked With
New Person
January 14, 2013
Lone star personnel was kind and friendly, no hassle, no fuss. large selection of trucks and cars. will do business with lone star again. thank you fuss. large selection of trucks and cars. will do business with lone star again. thank you More
by copelale
Employees Worked With
Robert Ramirez
December 20, 2011
Researched on line for several months, and found the vehicle I was looking for and a clear price on Lone Star Ford's website. Met with Luis Pastor and showed him the numbers I had researched. He was a vehicle I was looking for and a clear price on Lone Star Ford's website. Met with Luis Pastor and showed him the numbers I had researched. He was able to minimize the back and forth with the sales manager, so this was really a pleasant experience. Fair price for my trade, and great price on the new Ford! Then finance was painless, and I had the pleasure to meet Emma Jones. She was the customer care/delivery specialist and did a fantastic job explaining the vehicle and making sure I was completely satisfied with my experience at Lone Star. Trade was paid off quickly, and tags/title were done in a week. Went back to pick up tags and was warmly greeted by Luis and Emma. This is a dealership that wants your business and makes you feel it! Every concern is made to make sure the customer is happy and will recommend Lone Star to friends/family. More
by kb94596
Employees Worked With
Luis Pastor
