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Doggett Ford
Houston, TX
439 Reviews
Doggett Ford is proud to be a Ford Motor Company 2024 President’s Award winner!
The President’s Award recognizes Ford Dealers achieving the highest levels of customer satisfaction, sales, and an unwavering commitment to success.
Beyond excellent customer service, visit today and experience the Doggett Difference.
Our dealership serves automotive customers in Houston, Spring, Cypress, Tomball, The Woodlands, Humble, Kingwood, all Texas areas and the entire contiguous United States.
In 2018, Doggett acquired the long-established Lone Star Ford and moved it next to Doggett Industries‘ corporate office, also renaming the dealership Doggett Ford. With the new location at I-45 and TX-249, we continue to serve customers with the highest regard. Whether you need a master technician, a quick maintenance service, or have special credit challenges requiring knowledgeable financing assistance, we’re up to the task. We strive to make your vehicle shopping, ordering, buying and entire ownership experience the very best. Call or visit us today to experience the Doggett Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 439 reviews
February 27, 2023
I had the best experience working with Mike and Nick. This is our 4th Ford and I would definately highly recommend the dealership over any others I have worked with in the past. Thank you for such great This is our 4th Ford and I would definately highly recommend the dealership over any others I have worked with in the past. Thank you for such great experience. More
by Tammy Hallett
Employees Worked With
Mike Romero and Nick Lindstrum
February 23, 2023
Was able to make a deal on a car completely by phone and text on a Saturday afternoon. And because they are open until 9pm, I was able to drive two hours and pick the car up that night. text on a Saturday afternoon. And because they are open until 9pm, I was able to drive two hours and pick the car up that night. More
by tlmj2007
Employees Worked With
Tony Storie, Gabriel Ruvalcaba
February 18, 2023
Doggett Ford sold my custom ordered Bronco Sport to someone else after I waited 4 months and when I was in the middle of finalizing the paperwork to go pick it up! Luis Chavez called a day after he someone else after I waited 4 months and when I was in the middle of finalizing the paperwork to go pick it up! Luis Chavez called a day after he already sold it, saying it was a ‘system glitch’ and then changed the excuse to a ‘personal mistake’. His offer was another Bronco (not the same specs) coming in the next few weeks that he can sell to me at invoice. What!? I called Ford corporate and they said this happens a lot with some of these independently owned dealerships. They know they can make more money by selling your custom order at a higher price to another customer because of the high demand. Ford can only limit the inventory allotment to these dealerships and there is no legal recourse as a customer even if you paid a deposit. How unethical! I hope I can help someone else avoid making the same mistake to trust Doggett - save yourself a lot of time and money and order your car somewhere else. Just by chance if the person who bought my car is reading this, I am curious to know what they told you when you bought it? White Bronco Sport, Outer Banks, w/sunroof & Tech package, VIN3FMCR9C67PRD16783 More
by Janine
Employees Worked With
Luis Chávez
January 12, 2023
Worked with Jack and had a great experience getting my new F150 ordered. Once it was delivered to the dealership I was notified and we finalized a trade in value for my current F150 and was able to pick new F150 ordered. Once it was delivered to the dealership I was notified and we finalized a trade in value for my current F150 and was able to pick up my truck before the end of the year. The bedliner, tinting, and tonneau cover were installed in great shape. I will need to take the truck back to get two of the windows tinted since I came early and the installers did not have time to complete it. Jack did a great job going through all the details I needed to know about the truck before leaving the dealership. Great experience with Doggett Ford. More
by Jerry.Britton
Employees Worked With
Jackie Castillo
December 30, 2022
Made an appointment, drove over an hour to find out the vehicle I was there to purchase was in service with issues........ I bought a more expensive truck but they have not paid off my trade yet. They wer vehicle I was there to purchase was in service with issues........ I bought a more expensive truck but they have not paid off my trade yet. They were blowing up my email and phone before I made a purchase. Nothing but crickets after I made a purchase and have an issue. It should not take weeks to pay off a trade in. I don't need a "I'm sorry about your experience message on here please call the GM because no one returns calls." More
by returncalls
Employees Worked With
ERVIN GREEN
December 02, 2022
The worst experience lived. From January until today they treat to fix my Explorer and they can’t just making me paid and paid to fix the same problem ,I would not recommend th From January until today they treat to fix my Explorer and they can’t just making me paid and paid to fix the same problem ,I would not recommend this place to anyone More
by jags_12
Employees Worked With
Randy Carner
June 18, 2021
Do not make the mistake of buying from these people! Jason Mosley and "Jack" Jackie Carrillo made it abundantly clear they are not worried about their customers but rather just moving units. First the Jason Mosley and "Jack" Jackie Carrillo made it abundantly clear they are not worried about their customers but rather just moving units. First they got me there by telling me the vehicle I wanted was on the lot. It was not!. Then they said they could sell me one that was in route and would be there in a week. That was my first mistake. The vehicle was not there on time and the owner Jason Mosley refused to communicate with me. I was referred directly to him but I must not have been ENOUGH $$$$ of a customer to gain his respect or attention. When the vehicle did arrive he promised a 3 day turn around on modifications. More than a week later I still didn't have it. I was forced to deal with his unprofessional assistant who was rude as xxxx. I told her before the car even arrived on the lot that I no longer wanted to finalize the deal. THEN she tried to get me to take delivery of the vehicle with unfinished modifications. I requested that I deal directly with Jason who not once met with me and refused to take my calls or return them. I was bullied into taking delivery of a vehicle they knew I no longer wanted and a week later I am still dealing with the absolute lack of professionalism and customer service because they took short cuts on doing my disabled veterans vehicle registration. I am absolutely filled with regret that I ever drove onto the lot! More
by tinleyjewell
Employees Worked With
Jason Mosley (owner), Jackie Castillo
April 05, 2021
Very unprofessional. Made appointment came early and was told come back tommorow due to issues with commputer. I will not drive back tommorow. What if they tell me come back again told come back tommorow due to issues with commputer. I will not drive back tommorow. What if they tell me come back again More
by James blakley
Employees Worked With
Randy Carner
