Doggett Honda of Beaumont
Beaumont, TX
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The sound from the radio stopped working in my 2024 Honda HRV. The radio screen worked and showed music playing, but no sound was coming out. I had an appointment for Friday at 10 am. The lady told me that i HRV. The radio screen worked and showed music playing, but no sound was coming out. I had an appointment for Friday at 10 am. The lady told me that it would be a $199 fee for them just to look at it. I said fine. I went in on Friday morning, and she told me to leave my car there because they would see it on Monday. I made an another appointment on Monday to make sure it would be seen. Then, I took my car for the weekend because I could use it instead of having to borrow someone's vehicle for the entire weekend. Monday, I dropped it off at 7am. No call, no update Monday. Tuesday morning, I call to see an update. They said my car was next to be seen and I would be hearing from them shortly. 3:30 pm comes, no call, so I call. The lady said my car is next in line. No call from them the rest of Tuesday. The next morning (Wednesday), I went up there in person to see if they had seen my car, and they hadn't, so I took my car back. I went to another Honda dealership, which I had gone to before and had amazing service at, and the same day I brought my car in, they had it diagnosed and knew what was wrong. Also, note they did not make me pay ANY money to be diagnosed. They have already ordered the part and will be in a day. That is efficiency and wonderful service! Do not go to Doggett!!! More
We've gotten 4 total (Civics & CRVs). They know what we're interested in our vehicles, the right price, deposit, monthly note were worked out in our budget. The employees were all very h They know what we're interested in our vehicles, the right price, deposit, monthly note were worked out in our budget. The employees were all very helpful. I recommend them. More
I contacted them 6 times to check the stock for a part with the service center so I can get my recall taken care of at the time of serviced. Brought my car in for maintenance and they tell me they have th with the service center so I can get my recall taken care of at the time of serviced. Brought my car in for maintenance and they tell me they have the part. Hours later I get the call that they have to order the part and can keep my car overnight. I tried to prevent this from happening and now I am out of a vehicle for the day. More
Customer Service is excellent. Prices to Service car are too HIGH & I will be looking elsewhere to have my car serviced Prices to Service car are too HIGH & I will be looking elsewhere to have my car serviced More
Great people very helpful answer all my questions thank you Mr Charles for all your help and Mr Chuck for explaining to me all the warranties step by step and the car services and most important the pr you Mr Charles for all your help and Mr Chuck for explaining to me all the warranties step by step and the car services and most important the prices thank you Guys More
I got my car serviced at Doggett Honda and had a great experience. . Beckett checked me in and explained everything before and after service . He was very helpful and knowledgeable. I will be back again experience. . Beckett checked me in and explained everything before and after service . He was very helpful and knowledgeable. I will be back again More
I was pleased with the entire process. I am not one who enjoys car shopping. If I had to do it again, Derrick Dawson is The Guy. I am not one who enjoys car shopping. If I had to do it again, Derrick Dawson is The Guy. More
I had a great experience with Aaron. Glad I chose Doggett. Will continue with service at Doggett. Glad I chose Doggett. Will continue with service at Doggett. More
Friendly and very professional staff. Although this information was not a part of your salesperson job. I received help in acquiring a lower interest rate on the balance of my lown finan Although this information was not a part of your salesperson job. I received help in acquiring a lower interest rate on the balance of my lown financing. More

