Dolan Dodge Ram FIAT

Horribly rude and unhelpful My wife and I went in to look at some new cars for our family. We met with Larry Farrell. At first he was nice, he told my wife and I that we would ge My wife and I went in to look at some new cars for our family. We met with Larry Farrell. At first he was nice, he told my wife and I that we would get the best deal ever and it was a great time to come in and buy. So we test drove the Dodge Journey. After that we went in to do the credit and paper work stuff and that's where my experience went badly. The employees were very pushy and the deal they gave me wasn't a deal at all. For a $20,000 dollar car in the end I would end up paying over $52,000 that's crazy. That number was even after a down payment and car trade in. It didn't stop there though. I called my dad and asked him what he thought and he said it was a horrible deal. Larry then said he would like to talk to him and explain how it was a great deal I allowed Larry to us my phone and he was very rude and disrespectful to him. He also lied to my dad and I on several occasions all to just try and make a car sale. Also as I was writing this Larry called me. And guess what Larry was an xxx and started yelling at me and telling me I wouldn't get a auto loan from any other dealership. So all in all horrible experience and if you are looking to buy a car I would never recommend this place. More

Costumer satisfaction Reno Dodge worked with me and found me the right vehicle. They were friendly and did everything in their power to make sure I walked out with the vehi Reno Dodge worked with me and found me the right vehicle. They were friendly and did everything in their power to make sure I walked out with the vehicle of my choice. More

dishonest business practice. If you are buying a vehicle from Reno Dodge, be prepared to pay way more than the vehicle is worth, at an absurd rate and for a ridiculous term. I un If you are buying a vehicle from Reno Dodge, be prepared to pay way more than the vehicle is worth, at an absurd rate and for a ridiculous term. I understand that we all need to make a living but these guys are criminal!! More

I am stuck on Reno Dodge and Devin Rogers as a salesman! Devin is very helpful when buying a vehicle. This is our forth vehicle in the past year he has helped us with. I trust his knowledge of the vehicle th Devin is very helpful when buying a vehicle. This is our forth vehicle in the past year he has helped us with. I trust his knowledge of the vehicle that we purchase. Devin is patient and will not push you into something you are not sure of. His goal is the customers satisfaction. Thank you Devin! More

We found the perfect truck stress free We had a great experience at Reno Dodge, it was painless, stress free, and kind of fun. After looking all over the internet at trucks we decided to dr We had a great experience at Reno Dodge, it was painless, stress free, and kind of fun. After looking all over the internet at trucks we decided to drive into Reno from Truckee to compare them in person. When we walked up to the truck we were looking for we knew it was the "ONE". Then we met Robert Caro who did his best to answer all my questions concerning this truck and a few others. Making the deal was very smooth. The whole thing from walking on the lot to driving home with my new 2015 Ram Quad-Cab took about 4 hours which for me and my wife was amazing. More

2016 Dodge Journey Crossroad I cannot say enough good things about my experience at Reno Dodge on 3/26/16. Our Salesman, Art Coleman was a pleasure to work with and he made buyin I cannot say enough good things about my experience at Reno Dodge on 3/26/16. Our Salesman, Art Coleman was a pleasure to work with and he made buying a new vehicle a very enjoyable experience. I have shopped a lot of car lots in the Reno area and have never had the excellent service and treatment that we received form the staff at Reno Dodge. Art has made me a dedicated Reno Dodge customer. Thank-you Reno Dodge More

Taking Care of Business After purchasing a Ram truck at a tent show, a small issue arose that was equal part my fault and equal part salesman's fault. Even though all the pa After purchasing a Ram truck at a tent show, a small issue arose that was equal part my fault and equal part salesman's fault. Even though all the paperwork was one and Inhad driven off, Reno Dodge came through like champs. They took the blame and offered me a couple of options to make it right - more than fir - more than they had to do. Moe, the GM, handled it professionally, quickly and to my utmost satisfaction. Reno Dodge - customer satisfaction and customer service mean something to them. More

Great RAM Truck and a Very Good Experience Last Friday May 10 I had the pleasure of buying a new Dodge Ram truck. The truck itself was like I ordered it because it had everything I wanted. The Last Friday May 10 I had the pleasure of buying a new Dodge Ram truck. The truck itself was like I ordered it because it had everything I wanted. The best part is the way I was not pressured or hurried into buying the truck. The people treated me in the way I like by making sure I got what I wanted and at what I think was a fair price. This is the second vehicle I've bought from Reno Dodge and I would recommend them to anyone. I want to personally thank Larry one of the sales people for all his help. He treated me like a friend and he showed that he cared. My Thanks to everyone at Reno Dodge More

RAM Truck Replacement I had a 2014 RAM 1500 that had a major problem with the air suspension and over a 16 month period it couldn't be repaired. Through Ram Customer Servi I had a 2014 RAM 1500 that had a major problem with the air suspension and over a 16 month period it couldn't be repaired. Through Ram Customer Service and Impartial Services they replaced the truck with a 2016 model. I didn't purchase the original truck through Reno Dodge but they ordered my new truck and had it shipped to their dealership. The transition from the old to the new truck went very smooth with the help of Scott Rogers Finance Director and Devin Rogers Salesman. Both men were very professional and easy to work with. I had a very good experience with Reno Dodge and they gave me a free oil change to be used in the future. I highly recommend the dealership. M. Tyler More

Went above and beyond to make me happy with my purchase! I was a very difficult customer to please I'm sure! My purchasing experience started on Monday and ended on Wednesday night encompassing about 16 hour I was a very difficult customer to please I'm sure! My purchasing experience started on Monday and ended on Wednesday night encompassing about 16 hours. It started with the salesman Jeremy Marlow having to show me vehicles for three days straight (I can now tell you what each Ram model is by looking at the front or back). Jeremy is an expert at what inventory is on the lot at any one time and made me a list of vehicles to look at based on my criteria. He did an excellent job meeting my particulars including specifically finding a vehicle made in America by the UAW. Their were several financial reps and even the Financial Manager that worked hard to satisfactorily place me in a Dodge Ram that I was happy with. It took several days and a lot of paperwork but they went ABOVE AND BEYOND to ensure I left in a vehicle that I loved and my wife supported me in purchasing. Thank you Dodge team...their were a bunch of you responsible for my success! More