
Dolan Dodge Ram FIAT
Reno, NV
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Great experience Well I got to admit I'm glad I went to Reno dodge I was very doubtful that I would find a honest dealership but I saw a car that I liked online did a Well I got to admit I'm glad I went to Reno dodge I was very doubtful that I would find a honest dealership but I saw a car that I liked online did a quick email and asked about it got a quick call back telling me to come see it by a guy name Larry so I set up a appt got there but Larry was assisting others which was fine because he sent a coworker to show me the car I test drove it and I fell in love with it. They worked with me to get it to fit my budget and just like that I drove off the lot with a AWESOME CAR THANKS GUYS! there were a few employees I dealt with there I don't remember there names but they were all great people I would recommend them if you want honest great dealership! More
Buyers BEWARE I purchased a 2015 Dodge Ram 1500. This was our second purchase at this dealership and will definitely by the last one. The sales staff were dishonest I purchased a 2015 Dodge Ram 1500. This was our second purchase at this dealership and will definitely by the last one. The sales staff were dishonest. We were initially told a discounted price for the truck and proceeded with the purchase process. After signing some papers, the actual purchase contract was presented to me for my signature. I questioned the purchase price since it was almost $10,000 more than the agreed price. Jason (finance) brought in Tom (Sales Manager) to discuss the difference. Tom lied and gave me the run around. Now, 4'10'', 100#s wet. I felt very intimidated and pressured in signing. Now, I do not regret purchasing the truck. I regret purchasing from Reno Dodge. When my husband picked up the truck, the truck was not washed, not even a tankful of gas. On top of that, they promised us that the tow package and spray bed liner would be completed prior to pick up. Not even close...they promised my husband that they will complete the "order" in 7-10 days. We shall see what happens. I will not recommend this dealership to even to people that I do not like. BUYERS BEWARE. If you want a hassle free, no pressure experience where they value you as a customer, then STAY AWAY FROM THIS DEALERSHIP!!!!! More
professional The experience was very good. We were able to come to terms without a lot of problems. Good sales person. Everyone we worked with was good. When w The experience was very good. We were able to come to terms without a lot of problems. Good sales person. Everyone we worked with was good. When will I receive my lifetime warranty paperwork? More
Now You tell me! Just purchased my third truck from Reno Dodge two days ago. I live in Arizona and spend my summer working as a volunteer at a California State Park. Just purchased my third truck from Reno Dodge two days ago. I live in Arizona and spend my summer working as a volunteer at a California State Park. We are due to return to AZ on October 19th. After our purchase was complete, the finance guy told us that we were getting a 15 day drive away temp registration. I told him we would need at least 30 days. He says no way he can do that. I say, the last two trucks I bought here you did do that. He says, no we didn't. He is lying of course but that doesn't help me any. I talked to everyone including the AZ MVD people and it looks like I am out of luck. I will have to drive illegally and hope I get an understanding officer if I get stopped. The Salesman and Sales Manager also said they couldn't collect reg. fees at time of purchase and that I would have to pay those in AZ. No real big deal but that's not how they did it the last two times and they wouldn't admit that either. I can only say that these people are not truthful, not helpful and now I wonder if I have been screwed some other way and don't know it yet. More
A few bumps but overall good I thought Daren was very attentive and Kirby followed up very well with any issues. I think we all learned a lesson about doing a full inspection of t I thought Daren was very attentive and Kirby followed up very well with any issues. I think we all learned a lesson about doing a full inspection of the vehicle before the transfer of ownership as I found a dent in the rear of the vehicle when doing a full walk around during my first tow experience with the vehicle. However, once again both Daren and Kirby showed great concern to resolve the issue. Mario on the otherhand seemed very harsh ans distrusting during the process. Mybe this is part of his job? More
Very good experience! The sales team was great to work with Our experience went well! The Reno Dodge group was knowledgeable, polite and friendly!! If you are looking for a pleasant vehicle shopping experience Our experience went well! The Reno Dodge group was knowledgeable, polite and friendly!! If you are looking for a pleasant vehicle shopping experience visits these folks! More
I was in and out in an hour with a brand new 2015 dart. Martin took great care of me. It was my first time buying a new car and being only 19 years old I was skeptical of what it would be like buying a bran Martin took great care of me. It was my first time buying a new car and being only 19 years old I was skeptical of what it would be like buying a brand new vehicle. He was patient and gave me great advice and the best deal I could imagine. More
Great No pressure great sales staff. Got a great car with the payments I wanted. I will definitely recommend to friends and coworkers. Didn't feel pressured No pressure great sales staff. Got a great car with the payments I wanted. I will definitely recommend to friends and coworkers. Didn't feel pressured More
Customer Focused PJ (salesman helping me) is the most knowledgeable, informative, helpful and patient salesman I have ever interacted with. Entire process was zero st PJ (salesman helping me) is the most knowledgeable, informative, helpful and patient salesman I have ever interacted with. Entire process was zero stress and so very informative regarding the models, features and differences. Focused on my interest and wishes. Everyone I spoke to at Reno Dodge was friendly and helpful. Very satisfied with process and I drove away with a great Ram 1500. Recommend Reno Dodge...and ask for PJ to assist you. More
Larry knows his stuff! Just met with Larry Farrell to review options on a new truck. I was impressed with his low pressure approach and knowledge of truck specs, even beyond Just met with Larry Farrell to review options on a new truck. I was impressed with his low pressure approach and knowledge of truck specs, even beyond Ram. He is the guy to go to. JO More