
Dolan Dodge Ram FIAT
Reno, NV
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HANDS DOWN THE BEST VEHICLE BUYING EXPERIENCE I HAVE HAD PERIOD!!!! I did my homework prior to going in, so I knew what I wanted and I knew where I wanted to be on the price. There was absolutely no p PERIOD!!!! I did my homework prior to going in, so I knew what I wanted and I knew where I wanted to be on the price. There was absolutely no pressure whatsoever. Moe, Larry and Brian went out of there way to make this purchase as enjoyable as possible. Not only were they able to find me exactly the truck I wanted but they were also able to get me a price that was better than I had expected. I truley believe that customer service is a dying art. This purchase was my first and only experience with Reno Dodge. That being said, it was obvious to me that this business and it's employees pride themselves on taking care of their customers. Every expectation I had in terms of purchasing a truck from Reno Dodge was exceeded. Thanks again for the great deal and the great experience!!!! More
The guys were great and easy to work with I appreciate that very much. My family has bought a few from you guys and I hope it continues. Thanks Debbie Knipe that very much. My family has bought a few from you guys and I hope it continues. Thanks Debbie Knipe More
Larry Farrell (my salesperson) is an affable professional who worked hard to get us a very, very fair deal. The usual car sales prancing was omitted and we came to a very reasonable bottom line professional who worked hard to get us a very, very fair deal. The usual car sales prancing was omitted and we came to a very reasonable bottom line quite rapidly. This is the second Dodge Truck I have purchased at this dealership and so far I am very pleased. The Service Department that I have used over the years is better than any other similiar department I have ever encountered again as the usual 'hard sell' is kept to an absolute minimum. I would recommend, and have recommended, Reno Dodge to friends and family. Baring any catastrophes with my current purchase (2013 Dodge 3500 Ram) I WILL shop this dealership again. Finally, double kudos to Larry for making a potentially adversarial situation all in all quite pleasant. More
Great, was handled very well and happy with the hole experience. Both the salesman and the finance manager were great and worked with me to get financing. experience. Both the salesman and the finance manager were great and worked with me to get financing. More
Didn't feel pressured, the staff was friendly. I was hard to finance everywhere else. Reno Dodge really helped me and got me into a car better than the one I was initially interested in. Thank you! We l hard to finance everywhere else. Reno Dodge really helped me and got me into a car better than the one I was initially interested in. Thank you! We love the car! More
Thank you Reno dodge team. You guys helped a family who has never been able to get approved for a new car. We always got slammed into used. Feels so good not to worry what will break first or will my famil has never been able to get approved for a new car. We always got slammed into used. Feels so good not to worry what will break first or will my family have to sacrifice to repair a car. So overjoyed and speechless thank you thank you. More
I found PJ Pourjami not very concerned with my needs or issues he talked big and did not come thru on what was needed when I talked to PJ he said I never told him about my issues, But I had been very clear issues he talked big and did not come thru on what was needed when I talked to PJ he said I never told him about my issues, But I had been very clear what they were when we bought the car More
Larry Farrel and the men who serviced me at Reno Dodge were absolutely phenomenal. Mr. Farrell was very knowledgeable about the various models and could articulate why I should purchase a new vehicle. I o were absolutely phenomenal. Mr. Farrell was very knowledgeable about the various models and could articulate why I should purchase a new vehicle. I originally came in there to get the recalls fixed on my 2012 Charger and left with a 2014. Mr. Hensen was very personable and was very informative as well. He didn't pressure me at all and his way of perusading me to not worried about the small increase of payments was remarkable. We even sat down and rearrage my finances so i don't place stress on myself trying to maintain a good payment history. The finance guys were awesome as well. I was very impressed with the entire facility and the associates that work there. Everyone spoke and not one person walk by and didn't ask me did i need anything. If i was to make any recommendation I would probably say have some complementary finger food for customers. Nothing major maybe some donuts but the free coffee was awesome. Larry Farrel and the rest of Reno Dodge Were awesome. I will recommend anyone considering a Dodge to go to LArry Farrell. More