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Dolan Dodge Ram FIAT
Reno, NV
609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 609 reviews
July 21, 2013
Don was excellent and upfront and the negotiator Tom was also. Thank you for allowing a second chance. Would refer anyone to your dealership. Awesome job also. Thank you for allowing a second chance. Would refer anyone to your dealership. Awesome job More
by Whomentowski
Employees Worked With
Don and Tom
July 18, 2013
My overall experience was great. Everyone was very helpful and did everything they could to get me what I wanted. Jason was great he even carried my purse across the street for me lol helpful and did everything they could to get me what I wanted. Jason was great he even carried my purse across the street for me lol More
by abeland
Employees Worked With
Jason, Jason Umphres
June 09, 2013
Larry made the whole process for me much easier. He took the time needed to ensure I had the right car as well as all the documents for my approval. To go out of his way and spend the time making me feel co the time needed to ensure I had the right car as well as all the documents for my approval. To go out of his way and spend the time making me feel comfortable made it easier to trust what I was buying. Honestly, it did not feel as if I was at a dealership, it was just a fun and comfortable environment. Thank you so much! More
by Jeffcade
Employees Worked With
Larry Farrell
June 05, 2013
Maybe recommend. After leaving the lot and researching prices, we paid 4000 over value. Appreciate kirby and his help he was very professional. But felt we should have been offered scheduled service. prices, we paid 4000 over value. Appreciate kirby and his help he was very professional. But felt we should have been offered scheduled service. More
by caliann
Employees Worked With
kirby
May 23, 2013
To Whom it may concern, I only had one problem, I was To Whom it may concern, I only had one problem, I was showed by Steve and he gave me wrong information. I ask because I have 500 CD's if it came wi To Whom it may concern, I only had one problem, I was showed by Steve and he gave me wrong information. I ask because I have 500 CD's if it came with a CD player and was told yes a 10 CD held player. because I was told that a CD player was there in the seats and would be shown where and how to use at end of sale, I didn't think no more about it. I then learned that it didn't have one after I signed paper and my car over. PJ was really good and I wish he was there from the beginning. Thanks for your time Paul Boles 775-815-9947 More
by ManagerPaul
Employees Worked With
PJ Pourjami
May 16, 2013
I purchased an original Dodge RAM Quad Cab from Reno Dodge in 1998 (love it and still have it). My husband & I came to look at the new Dodge Dart and were greeted with enthusiasm and treated with resp Dodge in 1998 (love it and still have it). My husband & I came to look at the new Dodge Dart and were greeted with enthusiasm and treated with respect, professionalism and humor. After our test drive with Kirby and talking money with PJ, we were able to complete our deal with Reno Dodge and the fine staff. I was given detailed walk-thru instructions on my new car and encouraged to return with any questions. I received a call that same evening from PJ to be sure that all went well on the drive home. My new car became a Mother's Day gift and I felt very special after the care from The Reno Dodge family . It was an excellent decision to "come back" to Reno Dodge for my new car. Thank you everyone ! Marion & Cecil Larson More
by Eagle01
Employees Worked With
Kirby McMahon, Nadia Lovelace, PJ Pourjami
May 11, 2013
Everything was great. The only downfall in my opinion was that we were sent away with a completely empty gas tank. Every place I have ever purchased a vehicle from has filled the tank. The employees we was that we were sent away with a completely empty gas tank. Every place I have ever purchased a vehicle from has filled the tank. The employees were very nice and treated us with respect. More
by corytab
Employees Worked With
Nadia Lovelace
May 07, 2013
Very disgusted came into shop couldn't find anyone had my 6 year old granddaughter with finally found a man standing at a computer looking at porn was obviously to engrossed in those sex cam sights an had my 6 year old granddaughter with finally found a man standing at a computer looking at porn was obviously to engrossed in those sex cam sights and porn sites to be aware that a customer was in need for help ! I picked up my granddaughter and left, I cannot believe that your employees have nothing better to do then visit these site on a cpany computer while being paid !! Has your company ever heard of content filtering !!!! As for my husband and I we will never purchase nor have a car serviced at Reno dodge again . I will also be advising everyone I know and contacting the BBB and filing a complaint . I was extremely embarrassed and had to try to explain to a 6 year old little girl what that man was looking at ! I will be forwarding this on to Mr Weir as well . I hope you fix this problem so nobody in the future will have to witness what I unfortunately had to . Please see that something is done about this More
by Beth1949
Employees Worked With
Do not know employee name
May 04, 2013
Everyone made everything so easy and hassle free. Salesmen went above and beyond to ensure that we had everything we needed or wanted and that we were not inconvienced in any way. Salesmen went above and beyond to ensure that we had everything we needed or wanted and that we were not inconvienced in any way. More
by bvlockett
Employees Worked With
Larry Farrell, PJ Pourjami
