
Dolan Dodge Ram FIAT
Reno, NV
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Awesome service, Great staff. Sales people are very knowledgeable.y salesmen Kitt was very professional, friendly, and helpful and I will always do business with Reno Dodge, and thank you for supportin knowledgeable.y salesmen Kitt was very professional, friendly, and helpful and I will always do business with Reno Dodge, and thank you for supporting the Reno Rodeo. More
I did a review yesterday that I need to amend. Perhaps, I should have waited until I received my vehicle. I didn't get the truck the day of purchase because it had just been turned in to the dealer and wasn' should have waited until I received my vehicle. I didn't get the truck the day of purchase because it had just been turned in to the dealer and wasn't even inspected yet. I had to wait for the certification and detail to get the car which would take a couple days. John St. Clair went over and above excellent customer service. Since I couldn't get the car right away, I decided to make the car a surprise for my husband, Bill. He was away at a wedding with his family and wasn't with me during the process. I told Bill I decided not to purchase yet and would wait for him so we could do it together. Our original plan was to buy in July/Aug, but I couldn't pass up this truck. I could hear it in his voice, the disappointment, but I kept with my lie because the end result would be so great. John helped me plot and plan how to present the truck to him. I had a plan, wasn't working out. Had another plan, wasn't working out again. Each plan I had, John said he would do whatever I asked of him. "I have your back", he kept telling me. John even offered to drive the vehicle to my house, knock on my door and hand my husband the keys and say here is your new truck. That was the plan until I realized, we had family in town and were suppose to be across town at the time of delivery. I once again called John in a panic and said, "It's not working out, we can't do it now because we won't be home". Without hesitation, John said, "give me the address where you will be and I will take it there". It was across town and much further away then my house. Wow! We went to the dinner party with the family members that were also at the wedding. When my husband was out of the room, I told everyone what was going to happen. With a house full of family members that were eye witnesses to my husbands disappointment over the weekend when he realized he didn't get a truck, they were all there to see his extremely shocked reaction when John showed up at the door and handed him the keys. We all knew John was coming except for Bill. John even brought the paperwork with him so Bill could sign there and save a trip to the dealer later. If Reno Dodge has an award for excellent customer service, my vote is for John St. Clair. More
Reno dodge is the best dealership in Nevada Aj gave me Reno dodge is the best dealership in Nevada Aj gave me the best service. I'm so happy with my charger is the best car ever and I'm so thankful whit Reno dodge is the best dealership in Nevada Aj gave me the best service. I'm so happy with my charger is the best car ever and I'm so thankful whit the dodge team for makeing it happen. :) More
hello again when i went back to reno dodge for my third new truck i was greated by a very professional not pushy sales man .when i told him what i was lookin for he took me right to the truck i wanted .we new truck i was greated by a very professional not pushy sales man .when i told him what i was lookin for he took me right to the truck i wanted .we then went for a ride i loved the truck so then we talked numbers and he gave me a great deal. my down payment didnt break me and i was able to include a extended warrenty which i didnt have before.i was treated great by all the employees i spoke with .between kirby marrio and i think his name may be tom who crunched numbers for me i felt as if i were treated like i was a celebrity,im dead serious,they all were about makin sure i got what i wanted,which i did thank you all very much.my overall expierence was great. thanks reno dodge . More
All around - Great! Thanks for making the process easy. I love my new RAM 3500 Crew Cab ST. It's just what i wanted. compaired to the other brand of comprapable type and optiions the pricing on the vehicle w love my new RAM 3500 Crew Cab ST. It's just what i wanted. compaired to the other brand of comprapable type and optiions the pricing on the vehicle was lower. The staff was helpful and freindly. More
Salesman was good. Tom, the manager, not so much. I brought in another dealer's price that they claimed they could match on a car I wanted to purchase. I was up front with the cost and my intentions of brought in another dealer's price that they claimed they could match on a car I wanted to purchase. I was up front with the cost and my intentions of not paying any more. Tom's first price was $2k higher. I didn't understand the confusion. Long story short, I caved and paid $1k higher because I wanted a different color. They claimed this color I wanted was at another lot 10 hours away and they would have to ship it here. Fine - I signed the papers and we moved on. SO, I came back to pick up the car only to find out there were an additional 125 miles on the car than quoted. This is because they DROVE the car from the other location to this one. They also left it with LESS than 1/4 tank of gas. I obviously had no room in the deal since I signed the papers before receipt of the vehicle - my fault, I understand. I requested them to fill the tank since I was purchasing a $30k car and never had this problem before. They said it wasn't in their policy. So I asked what if you drove it 50 more miles, how would you then get gas into it? "We would fill it up on our own credit card and expense it" OK, so where is the confusion? How about a gas card to at least fill up one tank. Nothing. I asked for additional oil changes to cover the cost. Nothing. Again, long story short, partially my fault but they were obviously out for the sale, not the future business or recommendation More
Wonderful experience. Our best ever in buying a car. Very Wonderful experience. Our best ever in buying a car. Very friendly and helpful sales people. We Will definitely recommend your dealership. Love Wonderful experience. Our best ever in buying a car. Very friendly and helpful sales people. We Will definitely recommend your dealership. Love the truck and we are very happy we came in to Reno Dodge. Thank you for making this car buying almost "pain free". More
I purchased a Dodge Laramie on New Years Day and was very happy with the vehicle and the whole non cubical high pressure experience. My son needed a new corporate and personal vehicle so on Saturday I went happy with the vehicle and the whole non cubical high pressure experience. My son needed a new corporate and personal vehicle so on Saturday I went to 3 dealers, Jones West Ford, Capital Chevrolet and Reno Dodge to compare price, availability, quality, and ease of purchase because I had a weekend planned at Tahoe, If it was easy I would buy! I walked off the lot at Ford pissed, Chevorlet was close to what I wanted but the guy wanted to put me in his pressure chamber bla bla bla. Larry at Reno Dodge showed me exactly what I was looking for, he was quick, nice, no unnecessary yaking and the price was in our budget. Next time when I want another vehicle approx 3-5 months Im coming here. Don Paschall More
Wanted a Dodge Longhorn 2500, went to Reno Dodge (my first stop) and asked for a salesperson. I was told that David Flyr was very knowledgeable about the trucks and he was paged immediately. David was first stop) and asked for a salesperson. I was told that David Flyr was very knowledgeable about the trucks and he was paged immediately. David was able to successfully answer all my questions and didn't pressure me. Later, I vetted the price, returned the next day for a test drive, and bought the truck. More
I had a bad experience here in Las Vegas where I lived, and someone I know suggested Reno Dodge. Vinnie called me and treated me with the utmost respect and for that I was truly grateful. Within a week, and someone I know suggested Reno Dodge. Vinnie called me and treated me with the utmost respect and for that I was truly grateful. Within a week, I had a brand new 2013 vehicle, which he personally delivered to me at my home. This store is top notch, and I will definitely do business with them in the future. Thanks Vinnie. More