Dolan Dodge Ram FIAT

From the moment my wife I entered your delearship we were treated with friendliness and respect. There was no presure at any time. Our questions were answered completely and all transactions were performed treated with friendliness and respect. There was no presure at any time. Our questions were answered completely and all transactions were performed professionally. Your staff is to be commended on their professionalism, maturity and friendliness. We watched the interactions of other sales personel with customers while we were at your dealership and noticed the same friendly treatment toward them. I have returned a number of times since my purchase only to be treated equally as well as the first. We are considering a second purchase from your dealership which is being handled very well. Thank you for bringing the vehicle purchase experience to new and much appreciated positive one. Dennis and Irene More

Excellent customer service and no hassle negotiations. I would recommend John Saintclair II to anyone looking to buy a new car! He made it quick easy and hassle free. would recommend John Saintclair II to anyone looking to buy a new car! He made it quick easy and hassle free. More

On Saturday October 27,2012 took our truck in for regular service and about an hour later started noticing water leaking under the radiator. As the day progressed we kept seeing the leak and as we were going service and about an hour later started noticing water leaking under the radiator. As the day progressed we kept seeing the leak and as we were going to be towing our RV home the next day we thought we better get it checked. Luckily Reno Dodge service department was still open but would be closing in a little over an hour. Kirk diagnosed the leak to be a water pump and in a little over an hour they replaced the pump and got us safely back on the road. Cuddos to the whole gang as we were saved by a couple bells !!!! Thanks to all. More

The worst dealership on Reno. No support, poor customer service, don't stand behind their product. They are looking to make a sale and move on, they WILL NOT go the extra mile to retain business. IT IS service, don't stand behind their product. They are looking to make a sale and move on, they WILL NOT go the extra mile to retain business. IT IS IN YOUR BEST INTEREST TO GO ANYWHERE ELSE THAN RENO DODGE! You'll be happier you did in the long run!! More

In need of a dependable pre-owned vehicle a friend In need of a dependable pre-owned vehicle a friend directed me to Ms. Joelene Strozzi at Fiat of Reno. As an older woman, with many experiences In need of a dependable pre-owned vehicle a friend directed me to Ms. Joelene Strozzi at Fiat of Reno. As an older woman, with many experiences at auto dealers , I arrived with tepid enthusiasm. Joelene immediately made me feel comfortable and she was able to allay my fears in minutes. Having questioned me of my "wants and needs" she had an array of vehicles to show me. Along the way she was quick to introduce me to other members of the Fiat Team, including her boss. Each of them seemed genuinely happy to be working at the Fiat dealership. The environment was wholly welcoming! When I had chosen a vehicle they went to work and helped me acquire the car (beautiful 2010l Hyundai) with terms that exceeded my expectations and made it wholly affordable for me. I would (will) recommend Joelene and the Team at Fiat of Reno in a heartbeat! Sincerely, Rita J. Smith More

The salesman was excellent along with the finance person. The issue I had was the fuel. Everytime I have bought a truck, especially a 50,000 dollar one, I expected fuel. Instead, I got about a eighth of a ta The issue I had was the fuel. Everytime I have bought a truck, especially a 50,000 dollar one, I expected fuel. Instead, I got about a eighth of a tank, which was less than what I had in my trade. I felt that was unexceptable. Although this had occurred I have recommended 2 other people in a day to purchase a vehicle from you. More

The people treated us fairly and did not pressure us to make the purchase. They were professional in how they dealt with us and did not take up a lot of our time with trying to sell us other items for the make the purchase. They were professional in how they dealt with us and did not take up a lot of our time with trying to sell us other items for the vehicle that we did not want. It was a more pleasurable experience than we have had at other dealerships. More

Everything fine except for some post partum wonderings on the wisdom of choosing the lifetime repair warranty. I do not have a clear picture of what I might benefit and how the system would actually work on the wisdom of choosing the lifetime repair warranty. I do not have a clear picture of what I might benefit and how the system would actually work in practice. I may call on this when I pickup my title. Rube Erickson More

My usual experience in walking on to a dealer lot is to expect aggressive sales people. Larry was a pleasant change from the norm and was very helpful and friendly. He answered all my questions and I wil expect aggressive sales people. Larry was a pleasant change from the norm and was very helpful and friendly. He answered all my questions and I will definitely follow-up with him when I'm ready to buy my next vehicle. More

Our experience with Larry Farrell at Reno Dodge was great. Larry’s product knowledge was outstanding. He listened to our needs and recommended the truck that best suited us. The truck that fit our n great. Larry’s product knowledge was outstanding. He listened to our needs and recommended the truck that best suited us. The truck that fit our needs best was a lower price than we budgeted to pay. I had a question about the truck a couple of days after the purchase and Larry promptly answered my question. I would highly recommend anyone reading this to contact Larry if they were in the market to purchase a new vehicle. He has a repeat customer in me. The trade in value we received on previous vehicle was on par with the Kelly Blue Book. The financing department presented us with great financing terms. We had additional accessories installed on the truck and the Service Department was outstanding. Everyone at Reno Dodge was professional and courteous. More