Dolan Dodge Ram FIAT

I was not sure if i would buy from Reno Dodge again becouse of a bad experience 7 years ago. However i did stop in and initially met with the Sales Mgr Brian C who was very helpful and he refered me to becouse of a bad experience 7 years ago. However i did stop in and initially met with the Sales Mgr Brian C who was very helpful and he refered me to Larry Farrell. Both of them were very helpful and Brian kept to his word and the entire expierence was excellent. I would recomend Reno Dodge to my friends and family. I have delt with Ben Owings in service for the last 7 years and Ben is very helpful and the main reason that i had stopped by to look into buying a new vehicle. More

My husband and I were traveling on vacation from Missouri when when our Dodge Durango had a mechanical problem while in Reno. We were stranded in a strange town where we did not know anyone. After finding a when when our Dodge Durango had a mechanical problem while in Reno. We were stranded in a strange town where we did not know anyone. After finding a Dodge Delarship, Ben Owings got us right in to Reno Dodge, got our vehicle repaired in record time and we were on our way. We cant't say enough about Ben for being kind, courteous, and going above and beyond for the repair of our vehicle. More

Friendly not pushy willing to work within our budget. Good follow through and did what was promised. There was another man that was also very helpful, he had a goatee and paired our phones for us. Good follow through and did what was promised. There was another man that was also very helpful, he had a goatee and paired our phones for us. More

I was actually a bit apprehensive before coming to the dealership based on some blogs and word of mouth from local folks. Regardless, I was pleasantly surprised after arrival, as we were treated well. I dealership based on some blogs and word of mouth from local folks. Regardless, I was pleasantly surprised after arrival, as we were treated well. I think 5 salesmen standing out in front of the dealership, waiting for a customer does not look good, upon initial arrival, however, times are tough and it was still early ( 1100 hours) and customers were not real eager because of the inclement weather. My sales advisor, David was quite knowledgable and forthright which I appreciated. I had already done my research and know a bit about vehicle sales and he represented your product and your dealership well. I do think that a little gas would have been proper upon taking delivery, however, your mission is profit, my mission is satisfaction and trust in my purchase. I feel the missions on both halves were accomplished we're accomplished for the most part. Thank you More

On approaching the forecourt of Reno Dodge it was like going into battle, you are not sure whether you will meet an ‘aggressive enemy or a watchful one’! Dennis met us almost immediately with a pleasant going into battle, you are not sure whether you will meet an ‘aggressive enemy or a watchful one’! Dennis met us almost immediately with a pleasant introduction and handshake. We discussed our needs and, Dennis showed us a couple of options. We did decide on different truck than one that initially brought us to Reno, due to the room in the rear cab, and asked for the evening to check finances and sleep on the purchase. We called up Dennis at 08:00hr the following morning and informed him that we would indeed purchase the vehicle at 5pm after I got off work that day. We arrived that afternoon and finalized the deal. Our concerns that slightly marred our experience: • The vehicle was not detailed; there were fingerprints on the external and internal of the truck cab and bed. • There was only 1/8 tank of gas in the vehicle, as we found out when the gas light illuminated on the freeway on our way back to Gardnerville. I was under the impression that new vehicles were sold complete with a tank of gas. • The salesman made a hasty retreat back into the building after quickly showing us the options on our new purchase, as though he had somewhere better to be. Whereas I would have expected the continued personal touch until the customer has left the forecourt. More

Ben Owings has been my Service Advisor for several years now. I feel fortunate to have been lucky enough to have him help me with my vehicle service needs. He treats me with respect and honesty and I trus now. I feel fortunate to have been lucky enough to have him help me with my vehicle service needs. He treats me with respect and honesty and I trust him to always have my vehicle’s best interests his priority. It shows that Ben Owings is a Reno Dodge professional when I can always leave a satisfied and happy customer. More

This was my first auto loan purchased vehicle and I was more than pleased with the help Larry and the staff at Reno dodge provided for me. Larry was friendly, informative and kept to his word. He worked ex more than pleased with the help Larry and the staff at Reno dodge provided for me. Larry was friendly, informative and kept to his word. He worked extremely hard to to help me achieve a payment option that I could afford and kept in touch with me regularly for all preparations needed to get me in the car I wanted. I will definitely recommend Reno dodge to my friends and family. I will return to purchase another car here in the future. Maybe a new Charger perhaps! More

My experience at Reno Dodge was exceptional. I was treated extremely well and felt like they were genuinely interested in my business and in making me comfortable with the bottom line. I got exactly treated extremely well and felt like they were genuinely interested in my business and in making me comfortable with the bottom line. I got exactly the vehicle I wanted at a price I was happy with. The process was extremely easy and amicable. It was a totally different experience from past trips to other dealerships. I highly recommend Reno Dodge for their customer service and product. More

I have been dealing with Ben for about 20 years, his customer service and stability (always dealing with the same guy, if business is slow, busy or very busy, never stressed and focused on you) is to be customer service and stability (always dealing with the same guy, if business is slow, busy or very busy, never stressed and focused on you) is to be admired and emulated. I moved out of the area for about 6 years, and when I came back to Reno from Vegas when I called he actually recognized my voice. Great representative. More

I have gone to Ben for all my service needs on all my cars. He is very professional, friendly and is always helpful. I know if I ever have any issues with my vehicles, I can count on Ben to take care of cars. He is very professional, friendly and is always helpful. I know if I ever have any issues with my vehicles, I can count on Ben to take care of it. I will never go to anyone else! I highly recommend seeing Ben at Reno Dodge for all your vehicles service needs. More