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Dolan Dodge Ram FIAT

Reno, NV

3.9
609 Reviews

700 Kietzke Lane

Reno, NV

89502

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Showing 609 reviews

February 26, 2012

I was not even planning to buy a new truck, but when I showed up and they gave me such a great deal I could not rufuse. They were willing to work with me. They gave me a good trade value for my truck and More

by kiesen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
February 22, 2012

We have bought 8 cars over the years from Reno Dodge and always get a great deal. Thats why we shop Reno Dodge, There the best!!! More

by renoheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phill and Art, Art Coleman
February 04, 2012

This dealership is horrible. For years ive heard of people having bad experiences. I purchased my 2011 charger at dennis dillon dodge in idaho great dealer 6000.00 price difference than reno dodge. I n More

by outlaw525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Ownings
Mar 07, 2012 -

Dolan Dodge Ram FIAT responded

Hi Ken, I would like to apologize that your experience with Reno Dodge was less than satisfactory and to Thank You for sharing your experience with us on several websites. All comments good or bad are always reviewed and used as tools for us to learn from. As we strive to make every customer happy and make their experience as pleasant as possible, every human understands that in some cases, it is simply impossible. I am 100% confident in the people reading your comments understand that there 2 sides to every story. You may have felt uncomfortable however I assure you that was and never will be our intentions to do so. We take our customers satisfaction seriously. Reno Dodge is proud of their Customer Satisfactory Ratings and our Reno Dodge Customers. The last thing Reno Dodge wants is an unhappy customer. If there is anything I can do please do not hesitate to contact me personally. Pat Wright Service Manager 775-786-1211

February 04, 2012

Initially met with PJ He was very professional and helpful, somehow we then were passed to James, who was no help whatsoever. Phone discussions the next day with PJ and Mo provided a better experience More

by rhatin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
PJ / Mo , PJ Pourjami
February 01, 2012

What a great car buying experience! The staff is incredibly friendly, knowledgable, and professional. It's very evident that customer service is their number one priority. I felt like they worked More

by Jdbighorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Golshani, Scott Rogers
January 17, 2012

My dealings with Reno Dodge were fantastic. I was given a number of choices of trucks to look at and drive. I left after the first visit as I could not make up my mind on the truck I wanted (color and equipm More

by bill talbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Depoali/ Efram/ Brian Costello/ Moe/ Fahdi
January 08, 2012

My experience at Reno Dodge was the best I have ever had when buying a car. All the staff there were extremely friendly and professional. My salesman was James Sandborn and he was thorough with explanation More

by claireberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sandborn
Jan 09, 2012 -

Dolan Dodge Ram FIAT responded

Thank you Claire! We appreciate your business and thank you for choosing Reno Dodge. Plus sharing your thoughts with everyone is fantastic.. Cheers, Reno Dodge :)

December 24, 2011

I highly DO NOT recommend Reno Dodge. We traded in a used Subaru and bought a used VW Rabbit. They originally told us they would give us $1000 for our nice newer Subaru. I wanted to walk away when they chang More

by Tim Rhode
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PJ
December 21, 2011

I am so happy with my new '12 Journey. I was very impressed with the courtesy of all of the staff at Reno Dodge. They worked with me to get my interest rate a lot lower, worked with me on my down pay More

by Kuzees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ryan
December 14, 2011

I have to admit we had one of the best car buying experiences we've ever had with these guys. They were friendly, courteous, and just easy to talk to. Fadi was a blast to work on the deal! We just More

by mellinman6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi, Moe
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