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Dolan Dodge Ram FIAT
Reno, NV
609 Reviews
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Showing 609 reviews
December 11, 2011
I would like to take this opportunity to thank the folks at Reno Dodge for one of the best car buying experiences I have ever had. Hats off to Sales Professional Larry Farrell, Sales Manager Brian, Sales Pr at Reno Dodge for one of the best car buying experiences I have ever had. Hats off to Sales Professional Larry Farrell, Sales Manager Brian, Sales Professional Efren, and Finance Manager’s Kirby and Scott. Everyone went out of the way to be sure that I was comfortable and completely satisfied with my new vehicle purchase. I will definitely recommend to my friends and family buying their next car from Don Weir’s Reno Dodge. They make it easy and affordable. Thank you again gentlemen you are truly the best at what you do. Don Schultz More
by DonSchultz24
Employees Worked With
Larry Farrel, Efren, Brial, Kirby, Scott, Larry Farrell
December 04, 2011
Larry was great , he went the extra mile to accomadate our needs when purchasing a vehicle for my family and busines . Every detail we discussed to come up with a reasonable finance plan without breaking our needs when purchasing a vehicle for my family and busines . Every detail we discussed to come up with a reasonable finance plan without breaking the budget...The dealership personell were freindly and easy to work with in the finance dept...Larry took the time needed without rushing any descisions on choosing a vehicle ... I feel good about the entire transaction including a fair price on the trade in of my old car...thank you larry!!! and reno dodge!!!! I highly reccamend Reno Dodge and salesman Larry Farrell if you are looking at a new or used car or truck to purchase. Thanks More
by cash123
Employees Worked With
Larry Farrell , Vinny, Larry Farrell
November 27, 2011
My fiance & I purchased a new truck today from Larry Farrell.I will definately be talking very highly of our experience today. He was very friendly, worked hard to get us the right truck for us & was ab Farrell.I will definately be talking very highly of our experience today. He was very friendly, worked hard to get us the right truck for us & was able to give us alot of information on the truck and took very good care of us. Thank you to everyone at Reno dodge for today, you all put Carson dodge to shame...we were there yesturday & dissapointed once again from carson dodge. We will definately go back to Larry @ Reno Dodge.Awesome Job!! More
by lorakopsho
Employees Worked With
Larry farrell, Larry Farrell
November 26, 2011
This was the worst car buying experience I could have immagined! I had done my research online and knew exactly what I wanted. I found a car locally that suited my needs, but it was an undesirable colo immagined! I had done my research online and knew exactly what I wanted. I found a car locally that suited my needs, but it was an undesirable color. I called PJ at Reno Dodge to inquire about a similar car. I asked if he could meet or beat the local price for a car they had in stock. I told him the price I would pay and exactly what additions I wanted. He said he assumed he could do it, checked with his manager (who he said was later fired), and stated that it was approved and would be no problem, they could do it. He even offered delivery. I am in California, so the dealing over phone and fax. When I tried to pay, the price was increased $1000. I protested. We bickered over the last $100 above the agreed price. Finally, I spoke with the manager, Moe, who again approved the initial agreement. I asked PJ to Fed Ex or fax me the agreement. He sent faxes with something left out each time, all the while stating it was a legitimate dealership and our agreement would be maintained after I sent a down payment. I was given many rediculous reasons why he couldn't send me the paperwork to confirm our agreement. Being frustrated about lack of written agreement, I spoke with another manager (I think his name was Brian). He told me the agreed price was simply too low. I let him know that we had come to a specific agreement with a set price. He said he would get back to me the following day to tell me for sure wheather he could keep the agreement or not. He had both my cell and home numbers, but I never heard from him. This was a huge waste of my time and energy. I was sickened by the sneekiness and lack of honesty. I would strongly recommend steering clear of this dealership! More
by sarahanngarcia
Employees Worked With
Pj, Moe, Brian?
November 22, 2011
Larry was great to work with. He was friendly and informative and explained all options clearly. He made the haggling and buying process simple and direct. informative and explained all options clearly. He made the haggling and buying process simple and direct. More
by jgeddes
Employees Worked With
Larry Farrell
November 21, 2011
We dealt primarily with Larry as Robert was not feeling well. He was quite friendly and courteous and took the time to get to know us and understand what we were looking for. He helped us find the truck we well. He was quite friendly and courteous and took the time to get to know us and understand what we were looking for. He helped us find the truck we were interested in and worked with us to get a fair deal with which we are well satisfied. More
by Clyderalph0219
Employees Worked With
Larry Farrell and Robert Ryan, Larry Farrell
November 21, 2011
I would have given all five points except I had two problems. #1 the quality of work missed five because the bluetooth does not work and now we have to make a 120 mile round trip to get it fixed, I ex problems. #1 the quality of work missed five because the bluetooth does not work and now we have to make a 120 mile round trip to get it fixed, I expect a new car to have zero problems on the day of purchase. #2 overall experance would have been a five but the finance person added on a dealer installed alarm that we did not ask for and was not disclosed until the paperwork was being done, at that time I asked what the alarm was for and he said it was installed on all of you cars and it was for safety reasons and I had to have it and he was rude about it. I told him the car has factory installed alarm and he said I agreed to the price prior to, yet the alarm was not disclosed in the write up I agreed to. This I feel was fraud and I still have no need for the alarm. He stated someone will come to our home and turn it on. I would like to have the $299.00 refunded. If I do not see a refund then I feel it is my obligation as a consumer to warn other consumers via the internet sites, friends and family to watch out for this needless mark up at your dealership. The salesman Kerby was great and a pleasure to work with, but the finance persons attitude and alarm scam ruined my experance. More
by CB Ranch
Employees Worked With
kerby and finance person
November 12, 2011
fadi was an excellent salesperson gave us the best dael possible and no pressure i would definetly use fadi again to buy another car thank you monica possible and no pressure i would definetly use fadi again to buy another car thank you monica More
by rose3ranch
Employees Worked With
fadi
November 01, 2011
Larry was great to work with. We knew the vehicle we wanted and it was quick and easy. I love the car and love the atmospher at Reno Dodge wanted and it was quick and easy. I love the car and love the atmospher at Reno Dodge More
by psgarrett
Employees Worked With
larry farrell, Larry Farrell
October 29, 2011
These two guys are the best, i like people that are upfront and likeable and that is exactly what i got. They went above and beyond to get my business. I visited other dealers that didnot come close upfront and likeable and that is exactly what i got. They went above and beyond to get my business. I visited other dealers that didnot come close to thier dedication to customer service. I would give this dealership and especially fadi my business again without hesitation. I would absolutly recomend these guys to anyone. More
by cdbrooks
Employees Worked With
Vinnie and Fadi
