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Dolan Lexus

Reno, NV

4.7
702 Reviews

7175 S Virginia St

Reno, NV

89511

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702 Reviews of Dolan Lexus

July 07, 2021

Kieran was very friendly, prompt, thorough and reliable. He also answered any questions I asked. He was very easy to talk to. Great job! I would recommend this service department to my friends. More

by Cfelesina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Jacobo -technician
Jul 07, 2021 -

Cfelesina responded

Kieran was very friendly, prompt, thorough and reliable. He also answered any questions I asked. He was very easy to talk to. Great job! I would recommend this service department to my friends.

Jul 07, 2021 -

Dolan Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Kieran and the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

July 02, 2021

30,000 maintenance on my Lexus. Julie greeted me from service, took down necessary info. Art Fleming took care of setting me up with my loaner, explaining how to drive a hybrid! Very helpful More

by KOrmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie was my Service Representative
Jul 04, 2021 -

Dolan Lexus responded

Thank you for the wonderful review and for choosing Dolan Lexus! We all sincerely appreciate the kind words and support. Safe travels, and come back again next time!

June 27, 2021

I met with Debra a week before my 120,000 mile service,. She went over my service history, because I was several months late on my service. She went over everything my car would need, and explained every se More

by Lunchlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra
Jun 28, 2021 -

Dolan Lexus responded

We are so glad to hear that Debra provided informative and thorough service so you can feel confident out on the roads. Thank you for taking time to commend her! All of us at Dolan Lexus appreciate your business and support.

June 27, 2021

Stephanee and Ashley were very helpful and accommodating to my needs More

by vnlrg15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley and Stephanee
Jun 27, 2021 -

Dolan Lexus responded

Thank you for the terrific feedback and for being a valued Dolan Lexus customer! We all sincerely appreciate your kind words and support. Safe travels and come back again soon!

June 16, 2021

Love this place. Everyone is friendly and the service is fast. The technician actually stayed past quitting time to get my car done that day. More

by Denise1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieran
Jun 16, 2021 -

Dolan Lexus responded

Denise, thank you for your business and your confidence in our team! We are thrilled to have you as a customer here at Dolan Lexus and we hope to see you again down the road. Have a wonderful day!

June 07, 2021

I’m so blessed to have Dolan Lexus as my dealer. Always ready to accommodate their customers. I needed a last minute oil change!!! Got me in right away!!!! Thank you Daniel!!!!! My cars lifter noise is gon More

by sue.reyes9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 07, 2021 -

Dolan Lexus responded

Sue - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Daniel and the Dolan Lexus team. Drive safely, and we hope to see you again down the road!

May 04, 2021

Dolan Lexus IS first class all the way. Been with them for service for 10 years. Started with Kay Andrade and still with her. She is a total professional who knows her stuff and works with you through a g More

by Chuck_Sonntag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
May 04, 2021 -

Dolan Lexus responded

Chuck - Thank you for the rave review! We truly appreciate your longtime business and support. It's wonderful that you can depend on Kay for professional service, every visit. All of us at Dolan Lexus wish you safe driving!

April 30, 2021

They are always willing to work around my schedule. I love being able to have a loaner. A loaner also lets me try out a newer model. They have always gone above and beyond More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Apr 30, 2021 -

Dolan Lexus responded

Judy, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Dolan Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 24, 2021

Everything is handled perfectly, both for regular service or a problem. Daylong handled the paperwork, arranged for me to have a loaner car and then notified me as soon as my car was ready. More

by Vickersville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darken Sellers - Service Dept.
Apr 26, 2021 -

Dolan Lexus responded

Thanks for leaving us a review. We're grateful for your confidence in Dolan Lexus!

April 07, 2021

Daylen was excellent to work with he got everything accomplished that I asked for service was great from the dealycar was clean and the noise inside the cab is gone we are very pleased. More

by konabutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daylen
Apr 07, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Daylen took good care of you here at Dolan Lexus, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

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