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Dolan Lexus

Reno, NV

4.7
700 Reviews

7175 S Virginia St

Reno, NV

89511

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700 Reviews of Dolan Lexus

May 09, 2020

Purchased a 2019 GX 460 in July 2019 and loved the customer service so much I went back May 2020 to purchase another Lexus. I was again satisfied with the customer service. Thanks Zac Hochman for sell More

by Mikecortez0224
Recommend Dealer
Yes
Employees Worked With
Zac Hochman
May 11, 2020 -

Dolan Lexus responded

Thanks for leaving Dolan Lexus a review, Mike! Whether it's a Lexus GX 460 or a UX 250H, our team has got you covered. We wish you safe driving & look forward to seeing you in the future.

May 07, 2020

Our Representative is the best. Kay is concerned, Our Representative is the best. Kay is concerned, knowledgeable and extremely competent. Always gets it done! We prefer to work with her above More

by Tahoenac
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
May 07, 2020 -

Dolan Lexus responded

Thank you for leaving Dolan Lexus a review. It made our day to hear that Kay has earned your trust. Our team looks forward to seeing you next time!

April 22, 2020

Julie was great no issues. Car wash looked a little rushed. At my previous dealership they vacuum the inside too. Not a big deal but would have been nice. It's the small things that set dealers apart. More

by June
Recommend Dealer
Yes
Employees Worked With
Julie
Apr 22, 2020 -

Dolan Lexus responded

Thank you for the review and feedback, June. We are happy to hear that you enjoyed working with Julie, and we will certainly share your comments with our team and use them to improve going forward. We hope to see you again sometime!

April 20, 2020

The people at Dolan Lexus have taken care of me for years. I recently went there because my horn stopped working. I was informed that it was the clock spring and it would cost me about a $1,000 to repl More

by Cotteyk07
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Apr 20, 2020 -

Dolan Lexus responded

We appreciate you sharing your feedback. At Dolan Lexus, our team strives to provide top-notch service during every visit and it's great to know that came true for you!

April 15, 2020

Dolan Lexus and their service staff were great to deal with. They communicated well on the additional services needed and made it easy to pick up and pay. More

by Tracy.white51
Recommend Dealer
Yes
Employees Worked With
Jacki Holland was a five star!!, Carlos Bucio
Apr 15, 2020 -

Dolan Lexus responded

Thank you for the 5-star review! We are grateful for your business here at Dolan Lexus, and we look forward to your next visit!

April 14, 2020

My wife and I scheduled service on relatively short notice. Service rep Jacki Holland accommodated our time requirements. When I dropped off the car and discussed the scope of work needed, she quickly More

by jdbonzon@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jacki Holland
Apr 15, 2020 -

Dolan Lexus responded

Thank you for leaving Dolan Lexus a five-star review! It's so great to hear that Jacki worked hard to get you back on the road in a timely manner. We wish you safe driving!

March 08, 2020

Fantastic service, very responsive. Decent deal on the GX, great deal with trade in. Answered all of my questions and were proactive with my needs. More

by Lordviking
Recommend Dealer
Yes
Employees Worked With
Jeremiah Abujasen
Mar 09, 2020 -

Dolan Lexus responded

Thank you so much for taking the time to leave Dolan Lexus a review! We're thrilled to hear that our team helped you into a Lexus GX. Enjoy your new ride!

March 04, 2020

Ashton as always is a true joy to work with. He makes the total transaction painless and seamless. Thank you for the superb/excellent service! More

by Roger Cody
Recommend Dealer
Yes
Employees Worked With
Bhakta Welbaum, Ashton Carroll
Mar 05, 2020 -

Dolan Lexus responded

We appreciate your positive feedback, Roger! It's great to hear that Ashton always provides you with great service. See you next time!

February 28, 2020

Every department at Dolan Lexus IS 20 stars. They take great pride in taking care of their customers . Service department is number one. Thanks Jacki More

by Moogiewright
Recommend Dealer
Yes
Employees Worked With
Jacki Holland
Feb 28, 2020 -

Dolan Lexus responded

Jacki, we're blushing! We're proud to be able to offer top-notch service to our customers and we really appreciate you taking the time to share this fantastic review. Thank you for supporting Dolan Lexus!

February 27, 2020

Fast and competent service. Cierra was very efficient with paperwork and getting me a loaner car. I don’t know the women who helped when I picked up my car from service but she was also very efficient. More

by Pat
Recommend Dealer
Yes
Employees Worked With
Cierra
Feb 27, 2020 -

Dolan Lexus responded

Thank you for the review, Pat! We couldn't be happier to hear that Cierra and our team provided friendly and efficient service for you here at Dolan Lexus. We hope to see you again sometime!

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