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Dolan Lexus

Reno, NV

4.7
700 Reviews

7175 S Virginia St

Reno, NV

89511

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700 Reviews of Dolan Lexus

August 17, 2024

Sam is the best service manager on the planet. Great communication, dedicated to providing the best service, cost conscientious, and always a pleasure to work with. A real assest to Dolan Lexus. More

by dgrant775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez
Aug 19, 2024 -

Dolan Lexus responded

We're delighted to hear that Sam provided exceptional service and made your experience at Dolan Lexus a positive one. Thank you for recognizing his dedication and communication skills!

August 15, 2024

My wife bought a used Lexus from Dolan Lexus in Reno, Nevada a few months ago. This car was to replace her previous Lexus that was totaled in a crash that severely injured her late in 2023. We live on th More

by roycep_56
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
My wife knows, I don’t
August 10, 2024

The most beautiful Lexus dealership, with the nicest people, I have been in. It was a joy doing business with them and I would certainly recommend them to all. More

by kgcool
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROB VIDAL - SALES; A GREAT PERSONALITY AND VERY PROFESSIONAL. HE MAKES YOU FEEL LIKE A LONG LOST FRIEND. JAKE - THE "TECH" GUY. EXPLAINS ALL THE TECH SYSTEMS IN VERY EASY TO UNDERSTAND LANGUAGE. VERY FRIENDLY AND KNOWLEDGEABLE.
Aug 12, 2024 -

Dolan Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Dolan Lexus was enjoyable and that our team made a great impression. We appreciate your recommendation!

August 09, 2024

Everyone we interacted with was professional and very helpful. We were visiting from out of town and the service department took care of us and had us on our way quickly. More

by rayguidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Aug 12, 2024 -

Dolan Lexus responded

Ray, we're glad to hear our Dolan Lexus team provided you with professional and efficient service during your visit. Safe travels!

July 26, 2024

Recent service included quick check in. Kieran , the service writer, was cordial , knowledgeable and did not upsell. Service was completed on the time promised. Costs were explained upfront More

by c_quaglieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran- service writer- also excellent , Carlos Bucio
Jul 29, 2024 -

Dolan Lexus responded

Charles, we're delighted to hear that Kieran and the team provided such a seamless service experience at Dolan Lexus. Thanks for sharing your positive feedback!

July 23, 2024

My service at Dolan Lexus is aways excellent. Our service provider Sam was very professional. More

by tampeterson144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 23, 2024 -

Dolan Lexus responded

Thank you for sharing your support of Dolan Lexus!

July 06, 2024

My service was well done in a timely manner. Lacey was professional and on time which I was very grateful More

by Chrisklum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Brecke
Jul 08, 2024 -

Dolan Lexus responded

Chris, we're glad to hear that Lacey provided you with timely and professional service at Dolan Lexus. Thanks for sharing your experience!

July 06, 2024

My interaction with Kieran was very positive as he was polite, professional, and possessed a keen sense of humor. More

by hellcar47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran
Jul 08, 2024 -

Dolan Lexus responded

We're delighted to hear that Kieran made your experience at Dolan Lexus enjoyable with his professionalism and sense of humor. Thanks for sharing!

Jul 08, 2024 -

hellcar47 responded

In the absence of Stormy Daniels, make Kieran my preferred contact.

June 13, 2024

Thanks to Kimberly Platt purchasing our vehicle from Dolan Lexus was fantastic! Kimberly is a true professional and made the experience so enjoyable; it was a true pleasure working with her. Support More

by rgbg3355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Nate Meckley
Jun 14, 2024 -

Dolan Lexus responded

We're delighted to hear that Kimberly and the team made your experience at Dolan Lexus fantastic! Thank you for recommending us, and we hope you're enjoying your new vehicle.

May 23, 2024

Great service maharlika very polite Carlos is the best always happy to comeback My car look very clean More

by George hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maharlika, Carlos Bucio
May 23, 2024 -

Dolan Lexus responded

George, we're delighted to hear you had a great experience with Maharlika and Carlos at Dolan Lexus! Thanks for your kind words and we look forward to seeing you again.