Dolan Toyota
Reno, NV
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I am a first time buyer and this process was the best I have ever had. I was rejected at other dealer ships and the friendliness and effort they put in was terrific. Cynthia did everything to make sure I d have ever had. I was rejected at other dealer ships and the friendliness and effort they put in was terrific. Cynthia did everything to make sure I drove away with a car I loved. Having no credit really put me back but she did everything and got me the car I love a 06' matrix! Honestly... I would keep buying cars exclusively from this dealership if I could. They--Cynthia--are absolutely terrific. Please if you are buying a vehicle come here!!!! Absolutely fantastic and I love it :) More
Professional, courteous and no pressure sales. I will definitely recommend to others. Very busy dealership but plenty of staff available to assist with sales, service and financing. definitely recommend to others. Very busy dealership but plenty of staff available to assist with sales, service and financing. More
Everyone was very freindly and great to work with UNTIL we got the truck home. We even told everyone how great they were to work with, and how pleased we were with the service. TWO WEEKS later we were told we got the truck home. We even told everyone how great they were to work with, and how pleased we were with the service. TWO WEEKS later we were told to bring the truck back because they could not finance us. They wasted our time! Also they said and wrote on paper the amount they would give for our trade-in and when taking a closer look at the paper we signed they actually gave us $800 less than what they said, and NEVER informed us of the difference. What kind of dealership says you are financed and lets you take a vehical home, when in reality they DON'T HAVE A CLUE!?!? WE ARE VERY DISSAPOINTED IN RENO TOYOTA AND WILL NEVER RECOMMEND THEM TO ANYONE! More
I was allowed to wander the lot without being pressured and then Chris Verrinder met me at the door when I was ready to do business. Chris V was very polite informative and no pressure. He got the deal tha and then Chris Verrinder met me at the door when I was ready to do business. Chris V was very polite informative and no pressure. He got the deal that was close to my terms and Chris Clark did a quick and informative financial transaction. Both were excellent to work with and it was overal a very pleasant experience. More
The experience is the most pleasurable I have had in buying a new car in my 40 years of buying cars. Once the foundation was set every step went smoothly and effeciently. buying a new car in my 40 years of buying cars. Once the foundation was set every step went smoothly and effeciently. More
A pretty painless experience. Thank you Travis and Michael. I love my little car! I swear I will never buy anything other than a Toyota/ Scion again. They are the best! Michael. I love my little car! I swear I will never buy anything other than a Toyota/ Scion again. They are the best! More
My husband and I came to the dealership to receive a gift certificate that I had won in a contest. After picking up the certificate, my husband approached Mr. Gulist and asked to see the selection of Toyota certificate that I had won in a contest. After picking up the certificate, my husband approached Mr. Gulist and asked to see the selection of Toyota Camrys that were on the lot. Mr. Gulist showed us what was available, along with information about each vehicle. I told Mr. Gulist that while our current vehicle was advanced in mileage (191,000) we were not in the market for a vehicle, as we have other outstanding debt. Mr. Gulist was careful to inform us that we had several financing options. Mr. Gulist invited us to take a car for a drive, then introduced us to Mr. Itani, who handled the sale of the vehicle. We were able to reach an agreement, with Mr. Satica's assistance. Overall, the experience was very unique. We told the salesman what we could afford, he made it happen. More
I did a lot on the computer with Hadi first. I told him what I wanted and asked for estimate on my trade in. He found what I wanted, we went in I saw my SUV and the rest flew by!!! I left with my new Highl what I wanted and asked for estimate on my trade in. He found what I wanted, we went in I saw my SUV and the rest flew by!!! I left with my new Highlander happy as a clam! Great service, friendly staff and a GREAT DEAL! I will recommend Reno Toyota to EVERYONE!! THANKS GUYS UR AWESOME!!! I HAVE A BEAUTIFUL BLUE TOYOTA HIGHLANDER!!! More
Beth was great to work with. Very courteous, not pushy and put up with my negotiating without pause. We had a great experience and are very happy with our purchase which we are confident will be a great i and put up with my negotiating without pause. We had a great experience and are very happy with our purchase which we are confident will be a great investment as the Toyota name is respected. I wouldn't hesitate to ask for Beth, she has lots of awards on her wall and I can see why when working with her, we won't hesitate to us her again. More
This purchase was completed mostly by email. It involved my twin daughters, their Grand Parents and myself. The shear volume of people involved might have panicked some staff but the Reno Toyota staff. The my twin daughters, their Grand Parents and myself. The shear volume of people involved might have panicked some staff but the Reno Toyota staff. The sales staff moved as if they handled this type of sale everyday. The vehicle price was agreed upon via email. Communication with staff was timely, clear and straight forward. We were notified of the vehicles arrival again by email. All five of us arrived at the dealership, the staff did not seem the least bit worried. The car was ready and my daughters test drove it. Beth Pollard was great, letting both of them test drive it, explaining everything to them which sometimes required three heads to be in the front seats simultaneously. The paper work was fast and seamless, even when I had to have my insurance company fax over the proof of insurance. I had the service department cut and program a spare key, so Beth made sure to introduce bot my daughters and myself to our new service adviser. This is the third new vehicle we have purchased from Reno Toyota sense 2008. The experience has once again been outstanding. We have and will continue to recommend Reno Toyota to our friends and family. GREAT JOB!! More