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Dolan Toyota
Reno, NV
1,174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,174 Reviews of Dolan Toyota
October 28, 2014
The only place I will EVER buy a car! I went into Toyota to get an oil change on my Corolla that I had also bought at the dealership and saw a 4runner that I said was my dream car but I di I went into Toyota to get an oil change on my Corolla that I had also bought at the dealership and saw a 4runner that I said was my dream car but I did not think that there was any way that I would be able to get into the 4runner at a low payment and great price, but the sales staff at Reno Toyota proved me wrong and I have never been happier! I absolutely love my new 4runner and now have multiple friends considering their next car purchase at Reno Toyota. I would not recommend any other dealership. These guys rock and treat you like you are part of the family! One thing I loved was that they now show you all the features on your car so that you can use it at its full potential! It was a great service and now I am able to enjoy every part of my car. More
by smullennix
Employees Worked With
Tim Muniz, Cole Knittle, John Elcano, Jeremy Sinner, Jason Loose, Daniel Frank
October 27, 2014
Great Sales Department This is actually the second vehicle I have purchased from Dolan. This time I was looking for a used vehicle. As the car buying process has a negative This is actually the second vehicle I have purchased from Dolan. This time I was looking for a used vehicle. As the car buying process has a negative reputation, my salesman Felipe made the entire process effortless. With the exception of the hour wait to get into the finance office, the entire time spent was easy, straightforward, and somewhat speedy. I am very happy to have worked with Felipe. Unlike many past car buying experiences, Felipe was very nice, not pushy and very knowledgeable. Felipe and the sales team was also very flexible in negotiations and working with my budget. I purchased a used vehicle that had just arrived on the lot. Before I could take the vehicle home, it had to be detailed and pass inspection. During this wait time I found a few recalls issued by the car's manufacturer, Nissan. I called Felipe and he actually had the vehicle taken to the Nissan dealership to the get the recalls done before I accepted the car just three days after the purchase was made. The extra effort in doing that saved me time as I was coming from out of town. Throughout the wait, Felipe kept me updated on the vehicles status which I also appreciated. Overall a great buying experience and so far love the car. More
by SamanthaB2
Employees Worked With
Jose Felipe Hernandez
October 21, 2014
Happiness is Dolan Toyota!! This is the third vehicle I have purchased from the Dolan dealerships and they met and exceeded my expectations. My selection in vehicles was the FJ C This is the third vehicle I have purchased from the Dolan dealerships and they met and exceeded my expectations. My selection in vehicles was the FJ Cruiser TT Special Edition which is only available in limited numbers and wasn't in Dolan's inventory. They found one for me and gave me a reasonable amount for my 2008 in trade. I had a set of unique requirements regarding registration and titling which were all satisfied. Ryan Braun, the vehicle specialist, was first rate, knowledgeable and friendly. He understood my set of circumstances and reacted professionally. During my new vehicle orientation I met his supervisor, Jeremy Sinner, who was very warm and conversant. He sold me on some after-market items I know will make my vehicle that much better! Again all of the salesmen and finance people I worked with were "top drawer" and exactly what I expected. What I didn't anticipate was the breath of fresh air that my delivery specialist, Allison Ehrhart, brought to the culmination of my buying experience. My mood as I was picking up my new Toyota was "yeah, yeah just give me the keys and I'll be off". There are few women working in car dealerships and what knowledge can this 20 something girl possibly impart on me? Well I stand corrected! She went through every feature of the FJ with me, which I thought I knew and blew my mind. Had I not just sold my business I would have stolen her from Dolan in a minute. In the past 35 years I have interviewed and employed hundreds of people and I know when I see exceptional personality and intelligence. She alone was worth my visit to The Dolan Auto Group!! More
by Rob Mulhall
Employees Worked With
Jeremy Sinner
October 07, 2014
Not negotiable! We are a cash payer and they would not negotiate even $500.They didn't even counter offer. They just say no to our offer. Interesting enough, I blue b We are a cash payer and they would not negotiate even $500.They didn't even counter offer. They just say no to our offer. Interesting enough, I blue booked the vehicle and it blue booked for much less then what they showed on their blue book. I have worked with other dealers in my past and had a much more pleasant experience. More
by nkicrzn
Employees Worked With
Unknown
October 04, 2014
Extended our Toyota family! Warren, Hadie, John, and Madie all made the buying experience easy. We came out with a 2014 Prius V for me and a 2014 Sienna for my parents. Pricing w Warren, Hadie, John, and Madie all made the buying experience easy. We came out with a 2014 Prius V for me and a 2014 Sienna for my parents. Pricing was excellent and the total customer service experience was outstanding. More
by klpugh
Employees Worked With
Madison Van Nostrand, Hadie Itani, Warren Burgos
October 01, 2014
Ryan Braun and the staff at Dolan Toyota was awesome !!! I went in to look at a new scion, Ryan was very knowledgeable and very friendly. I can honestly say I had a great car buying experience. I would def I went in to look at a new scion, Ryan was very knowledgeable and very friendly. I can honestly say I had a great car buying experience. I would definitely recommend going in and checking out the great dealership and amazing people. More
by daner3286
Employees Worked With
Ryan Braun
September 20, 2014
My first positive car buying experience! Just bought a used car from this dealership. This was definitely the best experience I made buying a car. It was a used Buick with very low miles and Just bought a used car from this dealership. This was definitely the best experience I made buying a car. It was a used Buick with very low miles and in near perfect condition. The car was priced fair to where there was no need to haggle. It had a ding on the hood the dealer had taken care of. Even without that I felt the car was worth the asking price! When they detailed it for me, at their cost, they decided to also replace the tires, again at their cost. So, when the car was ready for me to pick up it was nice and clean with a repaired hood and new tires and they even filled up the gas tank! Also, my vehicle specialist Warren was very forthcoming, helpful and professional. Not at all pushy! How refreshing! More
by peba2540
Employees Worked With
Jeremy Parke, Warren Burgos
September 10, 2014
Amazing!!! Thank you Beth Pollard!!! We couldn't be happier with our Highlander or the customer service!!! Totally amazing!!! We will be repeat customers for sur Thank you Beth Pollard!!! We couldn't be happier with our Highlander or the customer service!!! Totally amazing!!! We will be repeat customers for sure!!! More
by shealife
Employees Worked With
Beth Pollard, John Elcano
September 03, 2014
I wouldn't go anywhere else This is my 6th Toyota . I will never shop anywhere else. Beth and Justin always make sure I am well taken care of and ensure that I am completely hap This is my 6th Toyota . I will never shop anywhere else. Beth and Justin always make sure I am well taken care of and ensure that I am completely happy with my purchase. The addition of the vehicle delivery dept was brilliant. Both young ladies and Jeremy went over everything in detail about my new Highlander and answered every question.. The guys in the parts dept were awesome as well. They helped me get the accessories in need and answered all of my questions. If you want a great car buying experience go to Reno Toyota. You'll be happy you did. More
by lenore.claymore
Employees Worked With
Beth Pollard, John Elcano, Jeremy Sinner, Justin "Briefcase" Longtin
September 01, 2014
Car trade-in/purchase I traded in an older Volkswagen Passat and was totally pleased with the nice salespeople and others in the dealership who helped us with this deal. I I traded in an older Volkswagen Passat and was totally pleased with the nice salespeople and others in the dealership who helped us with this deal. I would highly recommend this dealership to my friends and family. More
by corrine.j.weiser
Employees Worked With
Nicholas J Bell
