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Dolan Toyota
Reno, NV
1,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,171 Reviews of Dolan Toyota
October 07, 2014
Not negotiable! We are a cash payer and they would not negotiate even $500.They didn't even counter offer. They just say no to our offer. Interesting enough, I blue b We are a cash payer and they would not negotiate even $500.They didn't even counter offer. They just say no to our offer. Interesting enough, I blue booked the vehicle and it blue booked for much less then what they showed on their blue book. I have worked with other dealers in my past and had a much more pleasant experience. More
by nkicrzn
Employees Worked With
Unknown
October 04, 2014
Extended our Toyota family! Warren, Hadie, John, and Madie all made the buying experience easy. We came out with a 2014 Prius V for me and a 2014 Sienna for my parents. Pricing w Warren, Hadie, John, and Madie all made the buying experience easy. We came out with a 2014 Prius V for me and a 2014 Sienna for my parents. Pricing was excellent and the total customer service experience was outstanding. More
by klpugh
Employees Worked With
Madison Van Nostrand, Hadie Itani, Warren Burgos
October 01, 2014
Ryan Braun and the staff at Dolan Toyota was awesome !!! I went in to look at a new scion, Ryan was very knowledgeable and very friendly. I can honestly say I had a great car buying experience. I would def I went in to look at a new scion, Ryan was very knowledgeable and very friendly. I can honestly say I had a great car buying experience. I would definitely recommend going in and checking out the great dealership and amazing people. More
by daner3286
Employees Worked With
Ryan Braun
September 20, 2014
My first positive car buying experience! Just bought a used car from this dealership. This was definitely the best experience I made buying a car. It was a used Buick with very low miles and Just bought a used car from this dealership. This was definitely the best experience I made buying a car. It was a used Buick with very low miles and in near perfect condition. The car was priced fair to where there was no need to haggle. It had a ding on the hood the dealer had taken care of. Even without that I felt the car was worth the asking price! When they detailed it for me, at their cost, they decided to also replace the tires, again at their cost. So, when the car was ready for me to pick up it was nice and clean with a repaired hood and new tires and they even filled up the gas tank! Also, my vehicle specialist Warren was very forthcoming, helpful and professional. Not at all pushy! How refreshing! More
by peba2540
Employees Worked With
Jeremy Parke, Warren Burgos
September 10, 2014
Amazing!!! Thank you Beth Pollard!!! We couldn't be happier with our Highlander or the customer service!!! Totally amazing!!! We will be repeat customers for sur Thank you Beth Pollard!!! We couldn't be happier with our Highlander or the customer service!!! Totally amazing!!! We will be repeat customers for sure!!! More
by shealife
Employees Worked With
Beth Pollard, John Elcano
September 03, 2014
I wouldn't go anywhere else This is my 6th Toyota . I will never shop anywhere else. Beth and Justin always make sure I am well taken care of and ensure that I am completely hap This is my 6th Toyota . I will never shop anywhere else. Beth and Justin always make sure I am well taken care of and ensure that I am completely happy with my purchase. The addition of the vehicle delivery dept was brilliant. Both young ladies and Jeremy went over everything in detail about my new Highlander and answered every question.. The guys in the parts dept were awesome as well. They helped me get the accessories in need and answered all of my questions. If you want a great car buying experience go to Reno Toyota. You'll be happy you did. More
by lenore.claymore
Employees Worked With
Beth Pollard, John Elcano, Jeremy Sinner, Justin "Briefcase" Longtin
September 01, 2014
Car trade-in/purchase I traded in an older Volkswagen Passat and was totally pleased with the nice salespeople and others in the dealership who helped us with this deal. I I traded in an older Volkswagen Passat and was totally pleased with the nice salespeople and others in the dealership who helped us with this deal. I would highly recommend this dealership to my friends and family. More
by corrine.j.weiser
Employees Worked With
Nicholas J Bell
August 19, 2014
purchase of new 4 Runneer Beth Pollard and all the staff were very helpful and courteous when I purchased my new 4-Runner. I have been back once and probably will be again Beth Pollard and all the staff were very helpful and courteous when I purchased my new 4-Runner. I have been back once and probably will be again to help with the radio and navigation. Had an interesting experience with a tire and It was solved in the same day by Jeremy Sinner . He was very helpful as were all the staff. R. Beye, M.D. More
by R. Beye
Employees Worked With
Beth Pollard, Jeremy Sinner
August 11, 2014
My very best car buying experience ever!!! Beth Pollard was our sales person and she went above and beyond for me. She did everything in her power to make sure I got the price I needed that wor Beth Pollard was our sales person and she went above and beyond for me. She did everything in her power to make sure I got the price I needed that worked for me and my family. More
by Wendijames
Employees Worked With
Beth Pollard
August 02, 2014
Great experience I went in to the lot thinking I wanted a Tacoma but after test driving it I realized that it wasn't going to fit my life style. My salesman James Sive I went in to the lot thinking I wanted a Tacoma but after test driving it I realized that it wasn't going to fit my life style. My salesman James Siver suggested I look at the 4Runner and after my test drive I was sold. James Siver was kind and didn't pressure me for a sale. I appreciated the knowledge he shared with me about the vehicle. I would recommend this dealership to anyone and I have. My mom just bought a 4 runner too. Just 5 days afterwards from the same salesman :) only complaint is the whole process takes to long from start to finish. More
by Debyeee
Employees Worked With
James Siver
