Don Aadsen Ford
Ronan, MT
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Initially, my review was going to be a one star review. I had my f-150 serviced by Don Addsen Ford on July 27, 2026. The wait time seemed excessive – 4 and a half hours for the following: three open rec I had my f-150 serviced by Don Addsen Ford on July 27, 2026. The wait time seemed excessive – 4 and a half hours for the following: three open recalls – engine block heater (core replacement), power train control module reprogram, carpet shield replacement along with transmission fluid service and tire pressure sensor replacement. Three issues resulted in my initial one star review. 1. The charge for the tire sensor replacement ( $172.98 with $91.98 being the cost of the sensor – by the way, a person can buy ford sensors for a set of 4 for about $45.00 on Amazon and a local tire company has quoted a price of $65.00 for the sensor and replacement.) 2. I had to reset my digital speedometer. 3. I discovered that the tech failed to return my headlights to their original position. These last two may seem like trivial items, but they do shine the light on the lack of attention to details. Note: Regarding number one, I should have asked for the estimated charge, but I did not because I could not imagine the charge to be beyond $100.00. The change from a one star review has taken place because I contacted the service manager the following day to express my concerns. The interaction with the service manager was very positive. She listened to my concerns and responded with a refund of $81.00 for the tire sensor replacement. In addition, I asked if was possible for a written apology from the technician. She assured me that was possible and I did receive a nice apology from the technician. Therefore, I feel comfortable giving a four star review. And I also learned a valuable lesson in asking for the estimate before having the service done. Lee Engbretson More
Nice folks to work with. No pressure and they allowed as much time as we needed to make our decision. Bob and Henry both were helpful and straightforward. No pressure and they allowed as much time as we needed to make our decision. Bob and Henry both were helpful and straightforward. More
Bought online ,Maralea was the only person I worked with and things went easy. Paper work on the purchased F-150 and on our trade in was no hassle. The delivery to our location was Perfect thanks to Dwight and things went easy. Paper work on the purchased F-150 and on our trade in was no hassle. The delivery to our location was Perfect thanks to Dwight. Love the truck. Will recommend to anyone. Thanks you guys. More
Worst dealership ever experience. Lesson is never buy until they honor their promises. 3 bent rims and no honor to replace. Said they’d take care of me until I found someone else to “ Lesson is never buy until they honor their promises. 3 bent rims and no honor to replace. Said they’d take care of me until I found someone else to “solve” the problem their staff couldn’t. They probably knew all along and didn’t want to shell out any profits. Crooks. More
Wasn't planning on buying a car, But Bob found exactly what I was looking for. I found a problem while test driving it. They where on it and got it fixed I. About 2 hrs. Would recommend this dealership a what I was looking for. I found a problem while test driving it. They where on it and got it fixed I. About 2 hrs. Would recommend this dealership and Bob Lulow to anyone that asks me about my experience. More
Aansen Ford was terrific! The dealer and entire staff were excellent & thorough. They answered all my questions and put me first. I couldn’t be happier and would recommend the The dealer and entire staff were excellent & thorough. They answered all my questions and put me first. I couldn’t be happier and would recommend them to my friends and family. More
I broke down on the highway outside of Missoula, Montana after losing an Electronic Brake Controller. I was unable to move my 27 foot Travel Trailer. I was literally parked on private farm ground. I drove t after losing an Electronic Brake Controller. I was unable to move my 27 foot Travel Trailer. I was literally parked on private farm ground. I drove to Don Aadsen Ford in Ronan and met with Service Manager; Don Polich. He recognized my plight and got me in on a Friday! I was repaired and on my way by that afternoon. I cannot say enough about the Don Aadsen Team. They made what was a very difficult situation turn into a dream. Thanks Don and your Crew! More
Everyone I interacted with was very courteous and helpful. I enjoyed the quick and easy process. There wasn’t any back and forth haggling required. Straight to the point. I liked it. I wish every car helpful. I enjoyed the quick and easy process. There wasn’t any back and forth haggling required. Straight to the point. I liked it. I wish every car buying experience was like this! More
Every thing went very smoothly during process. Traded my truck for a nice new Ford 250 Super Duty. Diesel. Couldn't ask for a better truck. truck for a nice new Ford 250 Super Duty. Diesel. Couldn't ask for a better truck. More
