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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,220 Reviews
Call Service Center (260) 484-0551

2,220 Reviews of Don Ayres Honda - Service Center

Sort by
January 10, 2025

Friendly customer service and service team. Has an awesome parts manager. Very helpful and knowledgeable More

by huntsmv
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 10, 2025

John did a great job of explaining to me what they were going to do. He called me to recommend some additional work, which I gave permission for. It was a great experience. More

by rbaum62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jan 12, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2025

Always great and dependable. The remodeling is amazing and really comfortable to work while waiting for the service More

by ArisE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
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Jan 12, 2025 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

January 09, 2025

Great and timely service. Enjoyed browsing the new show room. The wait area was comfortable More

by jskin64064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Dainen and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2025

As always, a great experience with Don Ayres! The new waiting area is absolutely amazing! Thank you! More

by anthonyopliger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jan 09, 2025 -

Don Ayres Honda responded

Anthony, Thank you! Dan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

January 07, 2025

My service was excellent as always! My service manager was fire& informative answering all my questions. More

by Ann.fairfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Latta
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Jan 08, 2025 -

Don Ayres Honda responded

Ann, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your service expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

January 07, 2025

Service was good, everyone was friendly. This was the first time using the service department. More

by wpursley613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

December 28, 2024

I was pleased with the speed and availability of which my service time was arranged. I was also pleased with the thoughtfulness of my service person. More

by gkeberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

December 25, 2024

Have used on errors since 2006 with four different cars always enjoy their service always great.. One of the reasons I buy a Honda is because of the service More

by bob4757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 24, 2024

Very easy to communicate with and accommodated any updates to my appointment- will continue to service here More

by anthonybuuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
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Dec 29, 2024 -

Don Ayres Honda responded

Thank you for your business and this review, Anthony. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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