Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Don Brown Chevrolet, Inc.

St Louis, MO

Overview
Reviews
4.4
750 Reviews
Call Dealership (314) 772-1400
View Awards

2244 S. Kingshighway Blvd.

St Louis, MO

63110

Directions

By Type

Showing 750 reviews

July 18, 2023

Very good sales personnel and staff made my buying experience well worth driving from St Charles. Thank you. More

by mstroud24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Heitz, Michelle Lokey, Josiah Casby, Terrell Brown
Report | Print
Jul 19, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate you sharing this with us and allowing us to earn you business. It was wonderful working with you, and we hope to see you again. Thank you for choosing Don Brown Chevrolet!

July 18, 2023

Great communication throughout the ordering phase! Purchase and delivery process was very quick and efficient. More

by patwellis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Lokey, Paul DeYoung, Josiah Casby
Report | Print
Jul 19, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the outstanding review and your business. We will see you next time!

July 18, 2023

Terrell was awesome. He listen to me and got me what I wanted. I was so impressed with his customer service. I highly recommend him. Best salesman I ever had. More

by robbase1368
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Lokey, Josiah Casby, Terrell Brown
Report | Print
Jul 19, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the kind words and recommendation! Our team enjoyed working with you, and we are happy to hear that they took great care of you. We wish you all the best and hope to see you again!

July 17, 2023

I had an 8:30 appointment for a minor repair to my truck. I was told it would most likely be finished by late morning. My truck wasn't ready until 4:30. I was very dissatisfied with my experience. More

by KKONCHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
Report | Print
Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

July 17, 2023

When I called to check on car, they could not find a record. Then they told us to come get it and it wasn’t ready. When they finally gave it to us the check engine light was on. More

by tomlinm503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed, Kevin McGarvey
Report | Print
Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pam she has left messages for and trying to reach you (314) 772-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 15, 2023

They took their time to make sure everything was in working order Thank you service team ar Don Brown More

by denisesprings40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Report | Print
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate your business, and our team hopes to have the chance to work with you again!

July 15, 2023

Communicates timely and clearly. Prompt. Always goes above and beyond expectations on customer service well done More

by stevenson521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Report | Print
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

July 15, 2023

It was the easiest car buying experience I’ve ever had. Andrea was so wonderful! More

by MomLaura1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Williams, Chris Henry
Report | Print
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much, and congratulations on your purchase! We are so happy to hear that our team took care of you, and we wish you many happy miles. We're here for any future needs!

July 14, 2023

Very quick service, I was in and out faster than I anticipated. Very pleased with the whole process. More

by lamberthope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Report | Print
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! We hope to have the chance to see you again!

July 14, 2023

I left without clarification about my final bill. The cashier couldn’t go into detail about the pricing breakdown. Also, I didn’t receive information regarding the multi point inspection More

by jcuellar035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
Report | Print
Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

1
...
18
19
20
...
75