
Don Brown Chevrolet, Inc.
St Louis, MO
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Great dealership great staff very friendly and helpful and very clean...Terell Brown was knowledgeable and patient with my wife.... when I brought her up to Don Brown..,he took care of us....she is very h and very clean...Terell Brown was knowledgeable and patient with my wife.... when I brought her up to Don Brown..,he took care of us....she is very happy with her new SUV...2023 Trailblazer...,hopefully he can help me with my new car as well... More
I scheduled an appointment for Friday, June 30. When I arrived I was told they were overbooked and come back July 5. I did and called in the afternoon for info on my car. Was told they were over When I arrived I was told they were overbooked and come back July 5. I did and called in the afternoon for info on my car. Was told they were overbooked and hadn’t gotten to it. Left it overnite. The next day I called to ask about when it would be finished. Again, I was told they were VERY BUSY. I texted them to remind them my appointment was last Friday! At 3 P.M. they called to tell me about the needs of my car. The carpet was wet as a result of the AC leakage I had scheduled for repair so they wanted to rip up the carpet and dry it out overnite. I asked them to repair the AC line and I picked it up. The cabin air filter they recommended replacing was clean when I pulled it out to check, and I dried the carpet myself. I will schedule any future appointments elsewhere. That was the poorest customer service I have ever experienced! More
I found my experience with the staff was exceptional! ! They helped me at all levels!! I would recommend Don Brown to everybody!!! ! They helped me at all levels!! I would recommend Don Brown to everybody!!! More
Excellent place to be if you are looking for a car, either buying or just taking a look around, these people know what they are doing and they love doing it. either buying or just taking a look around, these people know what they are doing and they love doing it. More
Great experience all around. Brandon was a pleasure to work with and very professional. I would highly recommend this dealership. Brandon was a pleasure to work with and very professional. I would highly recommend this dealership. More