Don Brown Chevrolet, Inc.

Service advisor was very professional about upcoming services, and the duration of this one. Shuttle program in place timely rides and wait time. Overall very impressive atmosphere 👏. services, and the duration of this one. Shuttle program in place timely rides and wait time. Overall very impressive atmosphere 👏. More

Paul was fast and friendly and fair and made changes to keep us happy. Josiah also found us a discount and had no problems redoing the paper. thanks for everything. I love my new SUV keep us happy. Josiah also found us a discount and had no problems redoing the paper. thanks for everything. I love my new SUV More

The service that was requested appears to have been completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally unclear: “the system was down” so he couldn’t tell me what was done; costs were changed, when I finally did get a receipt it was a photograph of the receipt, not even a scan. A multipoint inspection was paid for and apparently done, but the associate couldn’t tell me what was done and said “that tech doesn’t always write down what was done”. I didn’t know what passed and what didn’t. $180 per hour?! I could go on but my thumbs are getting numb. Just reinforces my disdain for dealer service. More

They were very professional and very pleasant to work with and some even had jokes with and some even had jokes More

Excellent service. It was an enjoyable experience. I wanted a specific vehicle in a specific price range. They searched until they found exactly what I wanted. It was an enjoyable experience. I wanted a specific vehicle in a specific price range. They searched until they found exactly what I wanted. More

Glenda Elder has been taking care of my Service needs since 2006. Don Brown has been excellent. Wouldn’t go anywhere else. THANKS GLENDA👍 since 2006. Don Brown has been excellent. Wouldn’t go anywhere else. THANKS GLENDA👍 More

I needed an oil change and waited for this service. The service was completed and I was on my way. The service was completed and I was on my way. More

Always excellent service at Don Brown! From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I n From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I need a ride when I get my car serviced, they give me a ride. If I need a car, they have a car for me to use. More

Absolutely the best service ever! Everyone is so professional and friendly!! Thank you Don Brown I appreciate your wonderful employees and the great service provided!! Everyone is so professional and friendly!! Thank you Don Brown I appreciate your wonderful employees and the great service provided!! More

Dip stick was not put all the way back in. Caused car thermometer to idle Caused car thermometer to idle More