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Don Brown Chevrolet, Inc.
St Louis, MO
751 Reviews
Welcome to Don Brown Chevrolet
If you're looking for a new and used Chevrolet dealer to buy or lease your next vehicle from, consider Don Brown Chevrolet in St Louis. We've assisted hundreds of drivers near Kirkwood, Webster Groves or Clayton with their auto needs. We offer much more than a large inventory though. Benefit from our auto financing options, trade-ins, certified service center, and much more. We've been committed for 30 years providing exceptional customer service for every person that contacts us. Give us a call at if you have any questions for our St. Louis Chevy Dealers today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 751 reviews
May 23, 2023
Poor customer service lack of communication poor overall service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change t service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change the tag and they do not do it. They report that you should get your tires replaced but they never tell you that your tires you should be replaced. Even when you report complaints they come up with excuses instead of solutions. More
by snjcN3
Verified Customer
May 23, 2023
They got my car right in those Street mechanics couldn't get it right and I paid all that money for nothing get it right and I paid all that money for nothing More
by van1234
Employees Worked With
May 23, 2023
Very kind n generous and very fast didn’t have a long wait at all make they put the customer first. wait at all make they put the customer first. More
by tameakabennett89
Employees Worked With
May 23, 2023
My experience was very quick and I just took my car in for emissions at 8am was was out at 8:56 for emissions at 8am was was out at 8:56 More
by mzedwards533
Employees Worked With
May 23, 2023
My car service took longer than initially anticipated, but Jere offered me a loaner car for free so I could run my errands on the weekend, which was a huge help! but Jere offered me a loaner car for free so I could run my errands on the weekend, which was a huge help! More
by weitekamp
Employees Worked With
Jere
April 03, 2023
I found my car online and called the dealership. I was put in touch with Dustin Boone and he treated me with the utmost respect and professionalism. He answered all my questions and if he didn’t kno I was put in touch with Dustin Boone and he treated me with the utmost respect and professionalism. He answered all my questions and if he didn’t know the answer, he found out and returned my call quickly. I had a great experience working with Dustin and highly recommend working with him. More
by dkirkpat5
Employees Worked With
March 23, 2023
They confirmed an appointment three different times, through email and text for a vehicle that was already sold. The response when I asked why they would verify an appointment the for a sold car might a through email and text for a vehicle that was already sold. The response when I asked why they would verify an appointment the for a sold car might as well have been "we are just a sleazy car dealership", at least it would have been an honest answer. You would think that if this was just bad timing or an honest mistake, they would have some QT gift cards for the customer's inconvenience, but this appears to be routine sham at Don Brown and such a remedy would be quite costly. Who in their right mind would make an investment with a business that participates in such nonsense from the beginning of a sale More
by Theduck1856
Employees Worked With
Mike Pals
