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Don Brown Chevrolet, Inc. - Service Center
St Louis, MO
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of Don Brown Chevrolet, Inc. - Service Center
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January 28, 2024
Took 2011 Malibu in because check engine light was on. Was told after a $230.. diagnostic test it needed a water pump and a timing chain, almost $4000. worth of work to pass inspection and turn off the Was told after a $230.. diagnostic test it needed a water pump and a timing chain, almost $4000. worth of work to pass inspection and turn off the check engine light. Went somewhere else and they changed the thermostat, a sensor and a tie rod end at a 1/4 of the price. The check engine light went out the error codes were gone and it passed inspection and running fine for over a month. Stay away from this service department . Overpriced and lack troubleshooting skills beyond a diagnostic tool. O Reilly auto parts will plug into for free. Sorry I wasted my time and money. Sincerely Robert Koehler and Amanda Krouper More
by rlakoehler
Employees Worked With
October 24, 2023
Very easy professional process. Got me in and out. Also got a rental car at no charge. Got me in and out. Also got a rental car at no charge. More
by yashicabryant2
Verified CustomerEmployees Worked With
October 19, 2023
Nice and friendly service department. Very helpful, and seemly honest with what work needs to be done. Very helpful, and seemly honest with what work needs to be done. More
by timmartha1964
Employees Worked With
October 10, 2023
The service was excellent, enjoyed the people an experience. The wait was a little to long experience. The wait was a little to long More
by crysROBIN1
Employees Worked With
October 10, 2023
Great customer service. Was able to get an appointment the same week. Keep it up. Was able to get an appointment the same week. Keep it up. More
by robertia1925
Employees Worked With
October 03, 2023
I always want to have initial contact with Jere Price when I bring my vehicle to Don Brown. He is helpful and I trust his judgment and suggestions. He has a myriad of details to address and he does so when I bring my vehicle to Don Brown. He is helpful and I trust his judgment and suggestions. He has a myriad of details to address and he does so with patience afforded to the customer. More
by L.ORENTAS
Employees Worked With
Jere Price
October 03, 2023
At first we had a "shady" saleslady But is she no longer there. We have good communications with them since. longer there. We have good communications with them since. More
by kerry.moses911
Employees Worked With
Other Employees :
Jere is very helpful.
October 02, 2023
I really appreciate the work that you guys did on my 2021 Malibu I thought the process would have taken longer by uaw being on strike but it was quick and my car runs very good Malibu I thought the process would have taken longer by uaw being on strike but it was quick and my car runs very good More
by NDODD1982
