Don Carlton Honda

My car shopping was nothing more than excellent. Alan did a great job for the whole experience and the closing guy got me the best rate! Thank you so much and I will recommend you to my friends and fami did a great job for the whole experience and the closing guy got me the best rate! Thank you so much and I will recommend you to my friends and family. More

My 2011 Pilot broke down on the side of the road, no power, nothing, could not even get it out of gear to push it off the road. Had it towed to Don Carlton. They said it was the alternator. Took them power, nothing, could not even get it out of gear to push it off the road. Had it towed to Don Carlton. They said it was the alternator. Took them four days to change it out and charged $1100 to repair with four hours labor including one hour cool down (it was setting on their lot for days, so no cool down was necessary!). A mechanic on YouTube showed how to change one in 45 minutes. I called their competitor, South Point Honda, they said the cost to replace a alternator would be between $550 and $900 depending on the vin which I did not have at the time. I asked the service guy why it was so much higher and his response was "I don't know"! We have bought two Hondas from Don Carlton and they have always serviced them, but never again. I would give them zero stars if I could. They take advantage of people! More

Easy sales experience. Was given trade in value online of $2500 and when we done paperwork was only given $2000 trade in value. Was not given the $500 veteran promotion as advertised online at their website. $2500 and when we done paperwork was only given $2000 trade in value. Was not given the $500 veteran promotion as advertised online at their website. More

Very friendly dealership and staff. Our sales person Alan was great. My wife and I attended school with him and he’s a great guy. was great. My wife and I attended school with him and he’s a great guy. More

Ian and Tyler were wonderful to work with. I have been driving Honda's (Civic, Accord and CRV's) for years and would recommend Don Carlton Honda. driving Honda's (Civic, Accord and CRV's) for years and would recommend Don Carlton Honda. More

great service! alan was nice and patient! i will recommend this dealship and alan forsure! thank you m! thankyou! so much so so much thanks 25 words??? recommend this dealship and alan forsure! thank you m! thankyou! so much so so much thanks 25 words??? More

Competitive prices and good personal service. Ryan Vogler was persistent in finding our needs and then the best vehicle for the job. Very satisfied with our new Accord Hybrid. was persistent in finding our needs and then the best vehicle for the job. Very satisfied with our new Accord Hybrid. More

Ed Smull is the man to see! I always feel like I win when I see Ed! Don Carlton is professional, clean and timely with their process. I see Ed! Don Carlton is professional, clean and timely with their process. More

Great experience overall at this dealership. No complaints really at all. Sales person was friendly and knowledgeable. I would shop here again in the future. complaints really at all. Sales person was friendly and knowledgeable. I would shop here again in the future. More

The only complaint I have is that I ordered an accessory when I put the deposit down on the vehicle. When the vehicle arrived months later the accessory had not been ordered or installed and now I will have when I put the deposit down on the vehicle. When the vehicle arrived months later the accessory had not been ordered or installed and now I will have to make a second trip to have the vehicle dropped off and the accessory put on once it comes in. Needless to say not convenient. More