
Don Davis Nissan
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Over the years I have purchase many vehicles. Sedans, SUVs and trucks. To date I don’t think or can remember an experience like the one Don Davis Nissan of Arlington provided. Initially the atten Sedans, SUVs and trucks. To date I don’t think or can remember an experience like the one Don Davis Nissan of Arlington provided. Initially the attention was good while making the purchased unfortunately once I was done with signing what was promised has yet to be delivered. I was promised a second key by the used sales manager Kelsey Grammer. I bought the vehicle for my son which I left at the dealer for 2 weeks so they could clean it and have it ready along with extra key. When I reach out that I would be picking up the vehicle the sales person informed me that the key was not ready due to some pathetic excuse that my vehicle had not been funded. I paid a deposit/down payment of 10k. They had plenty of funding for my extra key. From there I escalated the matter to Kelsey Grammer who then refused to talk to me when I picked up the vehicle. So instead we agreed that I would provide a receipt from BMW for the new key. I emailed the receipt to Kelsey on Saturday the 11th of Oct and to date he has not replied. I live in Dallas the dealership is in Arlington so that was an understood agreement. When my wife and I gave the vehicle to my son we started showing him features and extras. To our surprise the head rest for the third row seats were missing. These were in the vehicle when we made the purchase and now missing. I have emailed Kelsey multiple times and have called multiple times. I also reach out to Linda at their corporate office who said she would share my email with the general manager. That was two days ago. They have yet to contact me to get the matters resolved. I don’t know if this is the policy of the Clay Cooley group who own Don Davis Nissan of Arlington to ignore until the buyer goes away. I am not going away and I will pursue this matter further. The lack of accountability is shameful and they should be embarrassed. Names of the individuals involved. Kelsey Grammer. Manager Sales person Antoine Corporate office- Linda Groover More
The first oil change and tire rotation went very well. Had concerns of a dashboard light and it was checked and service was set for it. All concerns were met with this visit. Had concerns of a dashboard light and it was checked and service was set for it. All concerns were met with this visit. More
They have very friendly customer service and the service manager that I work with is very considerate and taken care of what you need to have done. manager that I work with is very considerate and taken care of what you need to have done. More
The customer service is phenomenal. I enjoyed myself & the service was excellent. Thank You much I enjoyed myself & the service was excellent. Thank You much More
Cassandra always communicates the status and provides information if an issue comes up that needs to be addressed, she's always very friendly and in a good mood smiling. information if an issue comes up that needs to be addressed, she's always very friendly and in a good mood smiling. More
Don Davis has a Great fast service team. They Always come here for an oil change They Always come here for an oil change More
My service specialist Manny has been awesome. Not only does he respond via both email AND text but, he is proactive with updating me on the status of my vehicle. Very much so 5 out of 5. Not only does he respond via both email AND text but, he is proactive with updating me on the status of my vehicle. Very much so 5 out of 5. More
No proper response after purchasing the vehicle . Called multiple times but no response. I felt like buying from a private dealership and not nissan Called multiple times but no response. I felt like buying from a private dealership and not nissan More
This dealership is great however on busy days they tend to miss things during service. My vehicle was maintenance over the weekend. However when they rotated my tires they did not air all the tires which c to miss things during service. My vehicle was maintenance over the weekend. However when they rotated my tires they did not air all the tires which caused my tire pressure light to come on. Will be bringing vehicle back to correct tire pressure. Other than that. They are good More