Don Davis Nissan

Sold us a defective vehicle. Salesman promised to "make it right" if anything was wrong with the vehicle, and service department made it worse. After bringing the vehicle home, w Salesman promised to "make it right" if anything was wrong with the vehicle, and service department made it worse. After bringing the vehicle home, we noticed a burning rubber/oil smell being blown into the cabin, as well as a clunking noise when turning corners, also 6 active recalls on the vehicle. This would end up turning into our vehicle being in Nissan service department for almost a month. They tried to tell us the burning oil smell was from a service tech spilling oil while doing an oil change. After returning the car to service twice, they finally figured out it was a cracked head gasket. They also said they tightened something to fix the clunking noise. The clunking noise was not fixed so we returned it to service. Service determined the problem was a cracked axle, and tried to charge us for the repair. After having a somewhat heated discussion with the salesman, they agreed to cover partial cost. They replaced the axle, and we were told everything was good to go. Upon driving it out of the parking lot, there was a severe grinding noise. We decided to just take our car over to Hyundai where they determined that the bearings were shot. Hyundai also serviced all 6 recalls while the vehicle was there. We do not trust the service department at Nissan anymore. Hopefully now our vehicle is fixed after having to shell out more money for it right after purchase, and not even being able to drive this vehcile for the first month of ownership. Given our negative experience with Don Davis Nissan, we will not be returning to purchase another vehicle, or to have our vehicles serviced there. This vehicle clearly went straight from trade in or auction, to a poor detailing service, to sale lot. Probably would have had better luck with a dealership on Division Street. More

Ngozi made our experience smooth the entire time. He put together a great deal for my son's car. Thank you Ngozi! I will recommend Don Davis Nissan from now on. He put together a great deal for my son's car. Thank you Ngozi! I will recommend Don Davis Nissan from now on. More

Very pleased with the service the pre own department went above and beyond to make sure that I was happy with vehicle above and beyond to make sure that I was happy with vehicle More

I like the service. . Adams are so good, professional and very good service. Will go again for next service. Thanks.. . Adams are so good, professional and very good service. Will go again for next service. Thanks.. More

Chad made our experience smooth the entire time. He was understanding of the poor service we had received elsewhere and provided great customer service. We are a hectic bunch and he handled it all v He was understanding of the poor service we had received elsewhere and provided great customer service. We are a hectic bunch and he handled it all very well. More

Great service just wish the cost wasn't so high. Great time fixing it. Ty Great time fixing it. Ty More

It should not take 2+ hours for an oil change. I’m on a service contract and every time I’ve come in for an oil change the wait time has been between 2-3 hours. I’m on a service contract and every time I’ve come in for an oil change the wait time has been between 2-3 hours. More

Marvin did a great job helping me purchase a car. I am freshly out of college and needed a car. Marvin gave me the best options and promotions they had. I couldn’t have done it without Marvin I am freshly out of college and needed a car. Marvin gave me the best options and promotions they had. I couldn’t have done it without Marvin More

Everyone was cordial. The dealership was very clean. However, the wait time was very long. The dealership was very clean. However, the wait time was very long. More

Service provider was friendly and communicated all needs for my vehicle services. The communication was provided through multiple avenues which made it easy to stay update on my vehicle maintenance needs. for my vehicle services. The communication was provided through multiple avenues which made it easy to stay update on my vehicle maintenance needs. More