Don Davis Nissan

Brian was a wonderful service advisor. He made great recommendations, wasn’t pushy, kept me informed of the progress and had my car done before the original estimated time. recommendations, wasn’t pushy, kept me informed of the progress and had my car done before the original estimated time. More

3 hours for an oil change and tire rotation with an appointment is too long! appointment is too long! More

the personnel is amazing and the facility is clean. team kept me informed at all times. kept me informed at all times. More

Had my Pathfinder in there to have leather seats installed and my windows tinted. The customer young lady was wonderful. Can't say enough wonderful words about her. I was told that they would det installed and my windows tinted. The customer young lady was wonderful. Can't say enough wonderful words about her. I was told that they would detail my car. I don't know what you call detail but I call detail not a speck of dirt or dust any where on it. The dash was dusty there was foot prints on the third row floor. I know it has been raining and understand spots on the outside but not the dust on the inside. More

The only reason why I put three stars was because of the girl at the front desk. Every time I come in (which isn’t often) the younger girls at the front always act like they don’t want to be there. They bar girl at the front desk. Every time I come in (which isn’t often) the younger girls at the front always act like they don’t want to be there. They barely greet you and immediately say “can I help you” as soon as you step to the desk. I work in customer service and I would NEVER not greet people. No matter how bad my day is I leave my problems at the door. I walked up to the counter to check out and the girl said “you need something?” And I said hello THREE times before she said “hello can I help you” with an attitude! In my head all I could think was so unprofessional and they need to really train the staff at that front. Daniel was good about getting my car back. But that front desk has always been an issue for me. If my car was not under warranty believe me, I would definitely be going somewhere else. More

This time I decided to set an appointment versus walking in. The wait time was a little less this way. My intake advisor was Brenda she was really nice and great personality. She kept me in formed even duri in. The wait time was a little less this way. My intake advisor was Brenda she was really nice and great personality. She kept me in formed even during my wait. More

took four hours for a two hour job and I was the first one there in am one there in am More

Service Writer - Gaby is the best. FYI - Before shop Service Writer - Gaby is the best. FYI - Before shop doors opened at 7:30, customers waiting to be 1st in were lined up out on to the road, 3 line Service Writer - Gaby is the best. FYI - Before shop doors opened at 7:30, customers waiting to be 1st in were lined up out on to the road, 3 lines deep in service drive. Somehow Don Davis once doors opened team cleared the backlog of cars in less then 20 minutes. Simply amazing More

The service department needs a close look on quality service. Kelvin Alvarez is the BEST service advisor you have at Don Davis Nissan. He should be looked at for positions of much higher responsibilit service. Kelvin Alvarez is the BEST service advisor you have at Don Davis Nissan. He should be looked at for positions of much higher responsibility. He truly understands the meaning of customer service, and I’m confident that he could fix things in the quality service department. Going forward I will only work with him. This was the only time that I didn’t work with him because your website doesn’t allow you to book an appointment right now. You should work on getting that fixed. More

I did not have any issues with the dealership. The service was good. Customer service was great. My sales advisor is the best. I never felt pressure into buying a vehicle. Mr. Gomes is always straigh service was good. Customer service was great. My sales advisor is the best. I never felt pressure into buying a vehicle. Mr. Gomes is always straight forward and honest. More