Don Davis Nissan

Service is close to non-existant We bought the car 2 months ago. Due to COVID, it took that long to get the car to the Service Dept for issues that the dealership agreed were necessar We bought the car 2 months ago. Due to COVID, it took that long to get the car to the Service Dept for issues that the dealership agreed were necessary. Rear view camera, noise apparently from steering wheel area, small ding reparable via paintless dent repair. 1) When we got there, the Service Department showed 3 recalls on our vehicle. It turns out they had pulled records from an old car we had 6 yeras ago. 2) The service advisor, "Buddy"Melvin, wrote down what he thought the iissues were, rather than listening to our description. The next day, we got an email showing exactly what was passed to the servicing technicians. I corrected them, as per the email, but the corrections were ignored. 3) After a week, late one afternoon, Buddy gave us a call and said the car would be ready that day. I told him we would pick it up the next day. I also asked what exactly had been done to the car. He read something about rear view doors. Then he said he was reading from the wrong service report. 4) When we went to Don Davis the next day, the car had obviously not been double checked to see if, in fact, it was ready. It took us about an hour to get the car because it was NOT ready. When I asked to speak to the technician who actually worked on the car, Buddy said I could not. When pushed for a description of what was done, his reply was "I'm sure they did everything". WE WILL NEVER GO BACK TO DON DAVIS AGAIN!! More

The dealership is a great place to buy vehicles and get your car service for any work. When having any concerns you can always call and schedule an appointment. your car service for any work. When having any concerns you can always call and schedule an appointment. More

Convenient location. Very clean and the people were very pleasant. Mr. Buddy Melvin was my Advisor and he took good care of me. Because of the length of time it would take to get my car back, Mr. Melvin put pleasant. Mr. Buddy Melvin was my Advisor and he took good care of me. Because of the length of time it would take to get my car back, Mr. Melvin put me in a rental car. I appreciated that due to having several errands to run that day. Thank you Mr. Melvin!!! Satisfied Customer, Ms. Ivy Stigler More

They took there time out especially when my extended warranty wasn't making the proper decision. A special shout out to Gaby on making it all possible. warranty wasn't making the proper decision. A special shout out to Gaby on making it all possible. More

Great service in timely manner very trustworthy honest service provider. Facility was also nice and free of clutter and snacks were full like always which is hreat service provider. Facility was also nice and free of clutter and snacks were full like always which is hreat More

Great service! I appreciate all the attention and quick turn around. Overall great service! Thank you, I’ll see you soon for my next service! turn around. Overall great service! Thank you, I’ll see you soon for my next service! More

In 2011 I co signed for my kids mom at Don Davis we were there several hours last week I got my 3rd Nissan lots of improvement Thank you all Don D there several hours last week I got my 3rd Nissan lots of improvement Thank you all Don D More

Service was Top Notch Like all other Automobile Service Departments, the staff was extremely busy. However, the Service Advisor, Rami Elhamad, was so courteous, polite, Like all other Automobile Service Departments, the staff was extremely busy. However, the Service Advisor, Rami Elhamad, was so courteous, polite, and helpful. I had no choice but to wait for my car (since I didn't have a ride). But Rami gave me frequent updates on the status of my car. The service area was clean and organized. The restrooms were immaculate.And I enjoyed the refreshments while waiting. Thank You Rami (and Don Davis Nissan) More

I did not anticipate or enjoy an over-inflated estimate of unnecessary repairs for my Nissan Versa. Either these actions demonstrate lack of aptitude for diagnosing the problems my car was experiencing,l, of unnecessary repairs for my Nissan Versa. Either these actions demonstrate lack of aptitude for diagnosing the problems my car was experiencing,l, (unlikely as these are the certified car experts for my make & model of auto who also charged me for a diagnostic), or they are in the business of giving Nissan a bad name with their disrespectful & reprehensibly dishonest business practices! After quoting me a $4500 price to replace my transmission I took my vehicle for a 2nd opinion. It turned out that only my clutch needed to be replaced!!!! My final cost for repairs that were both accurately diagnosed & corrected was $1000!!!! That’s an enormous difference of $3500 savings! In the future I’ll remain ever-vigilante & self-advocating for my own car repair needs minus the condescending B.S. & “free” bottle of drinking water because no woman deserves to be treated as a doe-eyed simpleton who is incapable of understanding anything as “complicated” as mechanical moving parts!!!! More

My advisor was wonderful also had a nice conversation with Sam in sales great advice from this young gentleman. Made my wait more doable and comfortable with Sam in sales great advice from this young gentleman. Made my wait more doable and comfortable More