Don Davis Nissan

Trouble-free experience No issue with the dealer experience. Went smoothly and efficiently as could be expected. Negotiating process went smoothly as well as financing. A No issue with the dealer experience. Went smoothly and efficiently as could be expected. Negotiating process went smoothly as well as financing. A pleasant experience. More

Service The gentleman that assisted me with my car was very nice and helpful. He was knowledgeable and friendly. However, I would recommend the servicemen to The gentleman that assisted me with my car was very nice and helpful. He was knowledgeable and friendly. However, I would recommend the servicemen to give complimentary car washes with the services we customers pay for. The dealerships I’ve dealt with in the past have washed my cars and vacuumed them with my service. Since we pay higher prices for the service a car wash should come standard. Also they need to work on their timing. My appointment was at 8am and I arrived at 7:55am. It didn’t take long to be seen but it took 3hrs for my oil change and recall to be fixed. No one came to me to give me status updates so at 10:55 I got up to find the guy that helped me and he told me my car was ready. I feel like more communication is needed at Don Davis and more perks for the customers as well as the appointments should be handled in order. We pay a lot of money for our cars but no perks are given. Vandergriff Honda gives you one free oil change with the purchase of your vehicle plus car washes as well as Vandergriff Chevrolet and Vanguard Kia. I also was promised a free tank of gas and car wash from my salesman Taylor however when I texted him about it he never responded back. I’ve had a few issues but I still love my vehicle. Don Davis needs to step up to the plate. More

Very disappointing experience I took my wife’s vehicle for an oil change, they recommended few extra items to look at, they sent me a link with pricing, then I went to the service I took my wife’s vehicle for an oil change, they recommended few extra items to look at, they sent me a link with pricing, then I went to the service coordinator to talk to him about it, we agreed on some extra items that the warranty will cover and some extra stuff that I will pay for, When it was all agreed on the pricing had changed tremendously for the same item it looks like they marked it up way too high because my vehicle is an Infiniti, I had to wait over 4 hours for them to do all that and put me in a rental even I told them about my schedule ahead of time and how busy I am, while promising me my vehicle will be done by 4 pm, They put me in a rental that was dirty, there a beer can inside and half a tank, the service gentleman he was just bring it back full of gas!!!!!!, it isn’t full, I took rental and went on with my day, they call me to let me know my car will stay overnight. I know they were very busy but there was no reason for all of that. Pricing changed on me. Promised time changed on me. Long wait time. Poor rental car service. They gave a 10% discount, that was on their website get 10% if you spend more than $300. More

Manipulation I traded a 2018 Nissan Rogue Sport for a 2020 Nissan Rogue. I called a week later to ensure the previous contract was canceled. That is when I was adv I traded a 2018 Nissan Rogue Sport for a 2020 Nissan Rogue. I called a week later to ensure the previous contract was canceled. That is when I was advised the refund that I should have received was used as a down payment in and the GAP refund amount was applied to the pay off on the 2018 Rogue Sport. Basically, I was manipulated into making an almost $2000 deposit that I was not advised off. Because of the way this deal was handeled, Don Davis Nissan has lost a customer who has purchased 3 vehicles in the past. More

2019 Purchase My experience during purchase process with Gianna was excellent. My constructive feedback to the support staff is that cleaning / detailing of vehicl My experience during purchase process with Gianna was excellent. My constructive feedback to the support staff is that cleaning / detailing of vehicle for delivery should have been better, as some areas were still dirty (both inside and outside). More

With the quickness Horacio Guitierez is the best sales manager ever i promise to buy all my Nissan's at Don Davis Nissan as long as he is in the box to work my deals, he Horacio Guitierez is the best sales manager ever i promise to buy all my Nissan's at Don Davis Nissan as long as he is in the box to work my deals, he executes his job and treats me like a king. Thanks so much Sir. Shout out to Chad also looking forward to our next encounter, thanks brother God bless More

In and out I was greeted quickly and politely . Car was serviced in a timely manner. Even had a coffee and doughnut while I waited. Car was brought to me ready t I was greeted quickly and politely . Car was serviced in a timely manner. Even had a coffee and doughnut while I waited. Car was brought to me ready to go and with a note letting me know to pay attention to my tires. More

New Car purchase The sales people are knowledgeable and professional. The finance department (Steve) is very helpful. Highly recommend the dealership. Will tell all my The sales people are knowledgeable and professional. The finance department (Steve) is very helpful. Highly recommend the dealership. Will tell all my friends to go to this dealership. More

Great Customer Service ! We were greeted by Alex who was really friendly and respectful from the start. He gave us great service and thoroughly explained the process and what We were greeted by Alex who was really friendly and respectful from the start. He gave us great service and thoroughly explained the process and what they had to offer us in regards to the vehicle options. Stephen also gave us a thorough explanation of the financial plans and warranties. It was very helpful in knowing how to protect our new car! I can gladly say they were both very patient and had great customer service. :) More

Great service I didn’t have an appointment when I arrived. The service guys was very nice and took my car in to be evaluated. They offered me a ride home and a ri I didn’t have an appointment when I arrived. The service guys was very nice and took my car in to be evaluated. They offered me a ride home and a ride back to the dealership. Customer Service was great. More