Don Davis Nissan

Nissan Pathfinder This is the second time that I've purchased a vehicle with the help of Gianna. She is amazing and goes out her way to answer my questions. I tell her This is the second time that I've purchased a vehicle with the help of Gianna. She is amazing and goes out her way to answer my questions. I tell her what I'm looking for, and she does everything she can to accommodate my requests. She is the best, and I look forward to working with her in the future. More

Awesome Service Amazing and goes out their way to answer my questions Great car, nice package and affordable. Great team work. I enjoy being taken care of in each dep Amazing and goes out their way to answer my questions Great car, nice package and affordable. Great team work. I enjoy being taken care of in each department. Also Ashley in loaner car department is awesome, great personality. More

Jose fue mi vendedor, excelente atencion y servicio, sin duda hicieron my experiencia de adquirir un nuevo vehiculo muy satisfactoria, volveria a comprar mi vehiculo en Don Davis! duda hicieron my experiencia de adquirir un nuevo vehiculo muy satisfactoria, volveria a comprar mi vehiculo en Don Davis! More

Maintenance Agreement that almost went bad I bought my 2019 Rouge in July with the impression that I had a free year of Maintenance on it. My salesperson at the time went into great detail of I bought my 2019 Rouge in July with the impression that I had a free year of Maintenance on it. My salesperson at the time went into great detail of everything on this agreement and how it was all free. Once my Rouge hit 5000 miles, I came in for my first treatment, to find out there was nothing of the kind on my account. Mr. Hill's hands were tied on what he could do but he did take an extra minute and get my first visit covered, which was very Awesome. I went to finance to find out why I didn't have the contract on my account, he said there was nothing he could do and that was not a normal thing. By the time I came back to Sales, to look for my salesperson, I ran into Mr. Gutierrez. He informed me that my salesperson is no longer there. I was in the verge of tears because I was so frustrated. I didn't understand why I was told that I had this great maintenance package when I didn't have it? Did he lie to me? However, Mr Gutierrez calmed me down and took care of it right away. This was a huge relief, for my bills are so high right now, there was no way that I could afford another expense like this. He took the paperwork right to finance and they said it's now on my account. Everyone was so exceptionally friendly! Thank YOU so very much, since it was 6pm on a Friday and I already had a very stressful week and it ended pretty okay! :) More

Good people unorganized service Went in to have a tire looked at I was told we aren’t busy bring it in. After an hour and a half the service tech Paul told my wife that they were tak Went in to have a tire looked at I was told we aren’t busy bring it in. After an hour and a half the service tech Paul told my wife that they were taking it back now. After another hour they told us that they didn’t have any tires and they would have to order them with no idea when they would come in. I arrived and told them you have 50 Murano son the lot, take the tires off of one of those and you can wait for your tires to arrive which the service Mgr Jose agreed to. An hour later I was told the person had put the tires and wheels on the car and that they were going to have to take them back off to put the tires on our rims. An hour later they were finally done. My wife spent from 11:30 to 4:30 to get a tire replaced that was on warranty. I got a “Free” oil change out of it but would have rather paid for the oil change and been out in an hour as it should be. You would think that at the very beginning of the process we would have been told about you not having any tires and a solution been found sooner without me having to come up with it and then it still take 2 hrs to accomplish. I have purchased 4 cars from here and everyone is very polite and friendly but there is a severe breakdown of communication and service completion within the service department. It almost isn’t worth having a warranty if that is what you have to deal with every time. More

Great service Was due for an oil change and Paul checked me in quickly and ensured I had a means of transporation while the car was being serviced. Carlos called an Was due for an oil change and Paul checked me in quickly and ensured I had a means of transporation while the car was being serviced. Carlos called and ensured I was happy with the service I received. The receptionist was quite pleasant as well. More

Rogue Friendly atmosphere along with great Customer Service. Well organized. My needs were attended to in timely fation. The time it took to receive service Friendly atmosphere along with great Customer Service. Well organized. My needs were attended to in timely fation. The time it took to receive service was very responsible. More

Very poor customer service. The protocol the dealer uses, sending an online link to authorize repairs is apparently not used by the customer service rep. We called to verify the The protocol the dealer uses, sending an online link to authorize repairs is apparently not used by the customer service rep. We called to verify the car was ready, we were told it was but when we came to pick it up, Mr. Vasquez realized that our online authorization had not been processed so we had to leave the car overnight. The next day when we came to pick up the car, it was not accessible and we had to have another rep move cars to allow us access to our vehicle. Given the inconvenience we had, we feel at minimum the car should have been washed. More

A great experience Liked that everyone was friendly and helpful and can’t wait to come back for another truck I really liked the way everyone interacted with eachother Liked that everyone was friendly and helpful and can’t wait to come back for another truck I really liked the way everyone interacted with eachother More

Nissan Rogue sport All went well. Great SUV size and affordable payment. From the minute I went to the dealership until I left with new car everyone was very helpful. All went well. Great SUV size and affordable payment. From the minute I went to the dealership until I left with new car everyone was very helpful. More