Don Davis Nissan

Door dig repair Always friendly service from the moment you pull up to service center to the employees making you comfortable..my service rep was attentive and very w Always friendly service from the moment you pull up to service center to the employees making you comfortable..my service rep was attentive and very well mannered I will be setting my appointments with him from now on More

Friendly service From the time I walked in til the time I walked out with my new Nissan the customer service was top notch. Tony and Khalid were excellent!! From the time I walked in til the time I walked out with my new Nissan the customer service was top notch. Tony and Khalid were excellent!! More

Excellence Its been decades since I've been treated with such care and concern regarding "customer service' now days it seems like no one takes pride in anything Its been decades since I've been treated with such care and concern regarding "customer service' now days it seems like no one takes pride in anything they do. Excellence in customer care doesn't begin to cover it. Thank you Don Davis Auto Group. You do well to follow the example of this dealerships structure and the employees you have upholding it. Thank You again for meeting my needs and surpassing my expectations of them being met. More

Mixed feelings This is my 4th purchase from Don Davis, all with Marvin Miller. He was great, as usual, however when I came to the dealership to look at a car in per This is my 4th purchase from Don Davis, all with Marvin Miller. He was great, as usual, however when I came to the dealership to look at a car in person, he had already left for the evening. I wasn't looking to speak with anyone that evening, as I knew that I would be speaking with Marvin the next day, but we were approached by Shaun, who was able to show us a Murano on the showroom floor that was already unlocked. Again, I was anticipating speaking with Marvin the next day, but Shaun wanted to check my pre-approval status for financing, so I allowed him to do so. Based on the information I provided to him, he was able to show me that I was eligible for tier 1 financing, verbally stated that I would not have to go through a credit check, and said the the interest rate should be somewhere between 2.9-3.9%. The next day in speaking with Marvin, he also said that I was pre-approved, that I was grandfathered into the program, and that I should be able to secure the lowest interest rate possible (I had 0% on the car I just traded in). When we actually arrived at the financing department, I was then told that my credit needed to be run, and that based on that, I was only eligible for financing around 5%. This was very frustrating to me as I have just recently refinanced my home to eliminate other debts, and I knew that in a few weeks my credit scores would improve. I had originally intended to wait a few weeks before purchasing, and had I known the night before that I was receiving misleading information, I would not have allowed the process to even make it to financing at that point. Needless to say, I did not feel valued as a repeat customer at that point. When it became evident that I was ready to walk away from the deal, things began to change. Phone calls were made, I was given the tier 1 interest rate I was originally told I was eligible for, but I also ended up having to put money down, something I have never had to do previously. I am happy with my purchase, and I'm thankful for Ricky's (financing) help in going the extra mile to secure the deal, but despite this, of the 4 purchases I've had with Don Davis, this was by far the least pleasant experience. More

Not honoring what promises The ad say if i spend 100 to 200 dollars, i would get a 12% off discount of the total bill ,and i even ask the person who write up my service paper be The ad say if i spend 100 to 200 dollars, i would get a 12% off discount of the total bill ,and i even ask the person who write up my service paper before my car get service. He confirm the fact. However, when i get home and look at the receipt, i am shocked to see i get partial discounts. More

Easiest purchase ever Buying a car is never a fun experience. Hours spent haggling and waiting. This one was different. Two hoyrs in and out eating lunch. Our sales per Buying a car is never a fun experience. Hours spent haggling and waiting. This one was different. Two hoyrs in and out eating lunch. Our sales person and I got home in time for the Saints game. Geaux Saints and thank you Marvin Miller. Marvin remembered I had a broke foot due to the accident that totaled my car. He had the car up front with windows down so it wouldn't be too hot and I didn't have to walk too far. We will always deal with Don Davis...6th car as of now. More

Excellent Thank you Carlos Alvarson, always the best👍 Siempre manteniéndome al tanto del servicio de mi carro, y tratando de que se haga rápido; pues siempre Thank you Carlos Alvarson, always the best👍 Siempre manteniéndome al tanto del servicio de mi carro, y tratando de que se haga rápido; pues siempre estoy apurada por mi trabajo😁😊👍 More

September repair Buddy Melvin took over my service, even though I was assigned to him when I called for an appointment but someone else had begun my check in process. Buddy Melvin took over my service, even though I was assigned to him when I called for an appointment but someone else had begun my check in process. He provided me with a loaner car as he had promised at the time that I brought my car back to drop it off . The diagnostic check and work was completed in a timely manner....while I had alternative transportation. Buddy and his team got me all fixed up! Thanks, too, to Mark and Chris, the service manager for their assistance in providing me with a happy outcome for my warranty work!!! Thanks, guys!!! More

excellent helped me understand my vehicle so I could drive it home to San Angelo, TX. Will return when work is needed. Thank you so much. helped me understand my vehicle so I could drive it home to San Angelo, TX. Will return when work is needed. Thank you so much. More

Good Service Everything went well got oil change, brake job on back brakes Carlos was knowledgeable of his job answer every question service was not a long wait Everything went well got oil change, brake job on back brakes Carlos was knowledgeable of his job answer every question service was not a long wait More