Don Davis Nissan

Customer service is amazing Everyone was so professional and kind! Went above and beyond to make us feel like VIP customers. Moses was incredible as always! Thank you very much! Everyone was so professional and kind! Went above and beyond to make us feel like VIP customers. Moses was incredible as always! Thank you very much! More

pleasant and professional Advisor came right out after I arrived. Khaleb explained what was going to be done in a thorough and understandable manner. Car work was done on time Advisor came right out after I arrived. Khaleb explained what was going to be done in a thorough and understandable manner. Car work was done on time. Car looked better than when I took it in. Good coffee and snacks, too. Hats off to entire staff. More

Oil change Everyone in service is always very professional and I’m always out with in a 2 hour time frame, that’s great for me because most places at a dealershi Everyone in service is always very professional and I’m always out with in a 2 hour time frame, that’s great for me because most places at a dealership for an oil change your there all day More

George Murray always does an excellent job on my purchases. I think on the first survey I didn't read the questions properly. George has always done an excellent job with any problems I might have. Love my ne I think on the first survey I didn't read the questions properly. George has always done an excellent job with any problems I might have. Love my new car and really enjoyed George helping me again!! More

Best new car experience The employees were helpful, supportive, and informative in helping me get the car of my dreams. I love my new car and appreciate everyone at Nissan as The employees were helpful, supportive, and informative in helping me get the car of my dreams. I love my new car and appreciate everyone at Nissan as they all pitched in to help get me my car off the lot in a timely manner! More

awesome had a pleasurable experience getting my oil changed, Paul was great and knowledgeable. i would definitely recommend everyone to come to don davis niss had a pleasurable experience getting my oil changed, Paul was great and knowledgeable. i would definitely recommend everyone to come to don davis nissan for car sales and service. More

Absolutely satisfied My experience was great. Found just what I was looking for, needed and with a great price.Alex A. Was such great help, knowledgeable and super friendl My experience was great. Found just what I was looking for, needed and with a great price.Alex A. Was such great help, knowledgeable and super friendly. highly recommended. I know we will be back for another vehicle. Thank you More

It was uncomfortable @ 1st When I got there, a little uncomfortable, new faces, etc. not quite the smiles I am used to. But it went great as it always does!! When I got there, a little uncomfortable, new faces, etc. not quite the smiles I am used to. But it went great as it always does!! More

Planning on filing a law suit against Don Davis Nissan. They damaged dash and unsuccessfully repaired it. The radio they got paid by warranty company to replace still doesn't work properly. They gave up and They damaged dash and unsuccessfully repaired it. The radio they got paid by warranty company to replace still doesn't work properly. They gave up and stopped communications so legal action is my only course. More

Great Dealership but choose your service advisor wisely We drive from outside if Arlington to this dealership because they usually provide excellent service (customer, as well as service). This time was dif We drive from outside if Arlington to this dealership because they usually provide excellent service (customer, as well as service). This time was different, the advisor seemed helpful but as time went on I was made to feel as if I did something wrong. I was provided a rental car instead of a loaner. Instead of going through my insurance (which rentals are included) it was provided under the warranty. Once it was determined the car rental would not be covered because the repairs would not be covered by the the warranty, totally understandable. But...we were told if the repairs were over a particular dollar amount, we would only have to pay for the taxes on the rental incurred during the time we had our car in for repairs. Got a phone call informing us our car was ready but we only had an hour to bring the rental car back to the dealership or we would be charged for one day. Since I was in a doctors appointment, I called back and was told we had 24 hours to pick up our car but as long as the rental is returned by the end of the day they don’t charge you. Returned the rental that afternoon, and not only was I charged for two days on the invoice, the service advisor handed the cashier a piece of paper charging an additional day for not bringing the rental car back we he told us to. Never mind what customer service said. If we had to pay for it I could have went through my insurance company but was never given that option. Again, we were told that morning we would not be charged because repairs were more than a certain amount. And to top it off, they brought us the wrong car and took maybe ten minutes figure out where our car was, didn’t have the car running with ac going (we had to sit in the parking lot and wait for the car to cool off enough to even get in and the car was super dusty when we got it back. Every dealership we’ve had to have any type of service performed at least cleans the outside of your car (McKinney cleans the inside and outside). I’ll continue to go to this dealership because of the excellent past experiences with Omar and one other young man who’s name I don’t remember but I would never recommend to service advisor we had on our last visit to anyone. More