Don Davis Nissan

Courteous and friendly staff I 've always receive wonderful service when come in for service. Service reps are always courteous and friendly. I really miss my normal service rep. I 've always receive wonderful service when come in for service. Service reps are always courteous and friendly. I really miss my normal service rep. Omar Gonzalez, but was very pleased with S Hernandez. More

Maxima Great service, great sales great location Henry Tate is a thorough, stellar mechanic that cares about the customer! I highly recommend Don Davis prima Great service, great sales great location Henry Tate is a thorough, stellar mechanic that cares about the customer! I highly recommend Don Davis primarily because of him! More

Very smooth process for a first time car buying I had a really great experience! This was my first car and the salesman Paul explained everything very clearly for me to understand the entire process I had a really great experience! This was my first car and the salesman Paul explained everything very clearly for me to understand the entire process and he actually worked with my budget which wasn’t a very large amount and I was very appreciative of it ! More

Titan 2018 Personnel very informative and professional all the way from the Sales person to the financing. Good negotiator, not very pushy, and they got me the d Personnel very informative and professional all the way from the Sales person to the financing. Good negotiator, not very pushy, and they got me the deal that I wanted. More

Disappointed with our service We dropped off our truck before 8am for an oil change and to have a few items looked at on our truck. We never received a call from the service adviso We dropped off our truck before 8am for an oil change and to have a few items looked at on our truck. We never received a call from the service advisor letting us know what was found and that we would not get our vehicle back until Monday. We had to go up and get a loaner from the sales manager so we could have a vehicle for Sunday and Monday. We never had an apology or anything from the service advisor. Very disappointed with the whole experience. More

service was good Sale went so fast for me. Every thing was on point. No long wait. Nissan people work with you, and put you in a brand new vehicles (2018). I recom Sale went so fast for me. Every thing was on point. No long wait. Nissan people work with you, and put you in a brand new vehicles (2018). I recommend, friends and family to Don Davis Nissan. I have to give it to Salelady Gianna Guerrero. She good sale lady! Thanks for help me out on my trade in! More

Raymond Tipps was very hospitable, professional Service is clean, the service reps are sharp and professional. Wonderful service!!! Raymond Tipps is definitely an asset to the Don Davis team! But, t Service is clean, the service reps are sharp and professional. Wonderful service!!! Raymond Tipps is definitely an asset to the Don Davis team! But, there needs to be more training in regard to some of the features of the vehicles on the sales side. A huge selling point for me was emergency services through NissanConnect. The salesman told me the 2018 Murano I was considering had the option. A week after I purchased the vehicle, I called NissanConnect to subscribe to the service, only to find my vehicle was not equipped. I travel on business to NM often, and my husband and I needed the security of knowing I would have help immediately if something happened. I called to see if it was possible to add the hardware to have the service or trade the vehicle in on another that was equipped and pay the difference. I tried to communicate with two sales managers: one, I could not get a response, waiting a week. The second one requested the salesman call me back, which he did. I drove to the dealership and asked to speak to the general manager, and was directed to two of the sales managers/salesman, one whom I spoke with beforehand. By the end of the conversation, I found they were not knowledgeable of the NissanConnect services. In the end, they found the Platinum edition is the only Murano to have the emergency services option. Please be aware and make sure you test all of the options they say is on the vehicle. Now, I am not covered in case I have an issue on the long stretch of highway traveling to New Mexico. Mistakes happen and mis-communication does as well, but this was a huge selling point for me. The salesman is only as good as the management, so blaming the salesman is not justifiable. He was a gentleman, absolutely professional, and I would recommend him to anyone. This is our third vehicle we have purchased from Don Davis, and the two previous times were absolutely wonderful. James Whitehouse was great!! More

Shenielle Hernandez is an Exceptional Service Professional When I arrived I was immediately greeted and asked my purpose of visiting. Shenielle introduced himself and immediately documented my issue, provided When I arrived I was immediately greeted and asked my purpose of visiting. Shenielle introduced himself and immediately documented my issue, provided me with an estimated time of completion, informed me of the amenities and provided me with updates throughout my visit until completion. More

Awesome I had amazing service, they all did everything they could to help me and it worked! I couldn’t be happier, and will always recommend Nissan I had amazing service, they all did everything they could to help me and it worked! I couldn’t be happier, and will always recommend Nissan More

Customer Thank you for the ride. This was a great experience for us as family. Not sure if the smartest. All is well. We hope to enjoy our ride for the next ma Thank you for the ride. This was a great experience for us as family. Not sure if the smartest. All is well. We hope to enjoy our ride for the next many years once we figure out how to pay the big car bill. More