Don Davis Nissan

Terrible Experience! Went to Don Davis Nissan to get my oil changed (paid to have oil changes on my car up to 40,000 miles) and to have my doors checked because they are n Went to Don Davis Nissan to get my oil changed (paid to have oil changes on my car up to 40,000 miles) and to have my doors checked because they are not locking/unlocking with the key FOB. I originally reported this problem back in November 2017 when my car was still under the 35,000-mile warranty. I was informed that because my vehicle was no longer under warranty, I would have to pay $1500 to have my car doors repaired. Naturally, I declined to have my doors repaired and went in the next day to pick my vehicle. When I went to pick up my car, I discovered that Don Davis Nissan also failed to change my oil. Now I will have to pay to have my oil changed by another shop. I can't believe this is the treatment I get after purchasing 6 vehicles from Don Davis Nissan. I will never return to purchase another vehicle from this dealership. More

Oil Change turned airbag problem. I decided to give Don Davis’s service department another chance after they lost my keys and couldn’t find them for an hour on my first visit. I was pr I decided to give Don Davis’s service department another chance after they lost my keys and couldn’t find them for an hour on my first visit. I was promised a free oil change on my next visit, so I figured why not. Buddy was very friendly and promised a better experience this time around, but when I came to pick up my vehicle my airbag light was on. When I noticed this. I turned back around and headed to the dealership. I was then greeted by Luis. I dropped the vehicle off and was later called and told that my truck is waiting on a part and couldn’t be fixed until Monday. I made it back to the lot to pick up the loaner vehicle and I was asked by Luis “how’s your day going”. I responded “Not Well because I cant get my vehicle back today”. He began to argue back and forth with me on how it wasn’t their fault that my airbag light came on because all they did was an oil change. At the end of the day The light wasnt on when I handed my vehicle over, but it was on when I got it back. I really didn’t care why it was on I wanted it fixed without attitude from the service rep. I sat waiting on a loaner vehicle for 1 hour and 15 minutes before I was given a vehicle that was not comparable to the one that I had to leave at the lot over the weekend. I drive an armada and was given a rogue that I could barely fit into due to my height. My entire Friday was spent dealing with a vehicle that only needed an oil change. The people that works in this department have no consideration of your time. I would NEVER visit this lot again. More

Aweome! It was my first time for service there. The staff was friendly, helpful, courteous, professional and attentive. I was impressed by the cleanliness, ef It was my first time for service there. The staff was friendly, helpful, courteous, professional and attentive. I was impressed by the cleanliness, efficiency, and the rapid turn around for my vehicle to be delivered back to me. Shenielle Hernandez was a top-notch service advisor. I was very pleased with the quality of service I received from Don Davis Nissan. More

Wonderful! I chose to give 5 stars for service and overall experience. The dealership was clean, inviting and offered complimentary drinks and snacks. The custom I chose to give 5 stars for service and overall experience. The dealership was clean, inviting and offered complimentary drinks and snacks. The customer service agent was friendly and went above & beyond to make sure my car was taken care of. I'll be coming back here for all my service needs and possibly a new car! Thank you! More

Awesome The service is exemplary. Speedy and high quality. Mauricio is always the best. I would recommend Don Davis Nissan to anyone I know. Great dealership! The service is exemplary. Speedy and high quality. Mauricio is always the best. I would recommend Don Davis Nissan to anyone I know. Great dealership! More

Great Customer Service The overall service process was excellent, as the service rep was professional and courteous. I was offered cold water and the waiting area was clean The overall service process was excellent, as the service rep was professional and courteous. I was offered cold water and the waiting area was clean and tidy. More

Excellent Customer Service The service center has always provided excellent customer service and always keeps me in the loop. Carlos Martinez is very knowledgeable and always an The service center has always provided excellent customer service and always keeps me in the loop. Carlos Martinez is very knowledgeable and always answers questions. Never had a bad experience. The dealership has been good overall. I’ve been a customer for over 3 years. More

Excellent Customer Service Upon arrival at dealership, all employees where so in tune to getting all vehicles in for service. The wait time for my oil change, tire rotate, chec Upon arrival at dealership, all employees where so in tune to getting all vehicles in for service. The wait time for my oil change, tire rotate, checking of all fluids was done extremely fast. Mauricio kept me informed throughout the entire process. If I had a question, he was knowledgeable and knew the proper answer. As for Jason (GM), his office door was open for my assistance. More

Exceptional car buying experience! This was a very easy car buying experience! The sales agents made us feel comfortable and not pressured. We told them what kind of car we wanted and w This was a very easy car buying experience! The sales agents made us feel comfortable and not pressured. We told them what kind of car we wanted and what features we wanted to be included. We were then able to test drive the car that had all the features we wanted! The knowledge and passion of the sales agents made our car buying expierence very easy! I would highly recommend everyone to shop at Don Davis Nissan! More

Great Customer Service Anthony was very attentive and let me know exactly what was happening. He made the process very fast had me in and out,everything was explained in det Anthony was very attentive and let me know exactly what was happening. He made the process very fast had me in and out,everything was explained in detail. I really loved the customer service I was given: More