Don Davis Nissan - Service Center

Having to call after a full week from the time I dropped my vehicle off, and not having gotten a status update was not how I expected to find out that my vehicle hadn't even been diagnosed yet. I knew what my vehicle off, and not having gotten a status update was not how I expected to find out that my vehicle hadn't even been diagnosed yet. I knew what the issue was (the horn wasn't working properly), and it was covered under the warranty, so I didn't think it would be a big deal. I wondered if having to pay for service would have deemed I would be treated better, or if because I wasn't, that deemed no consideration at all. Communication is key. I did not receive any return calls from the voice messages I left either. So bad. I felt like I was not important enough to even say, "Nah, we haven't even looked at it yet, but it'll get in sometime." Just no communication. Do better, Don Davis. More

We appreciate Casandra Rodriguez, Service Advisor, in the Service department, and Mr. William Gomes in the Sales Department. Our 2021 Nissan Sentra was brought in for a state inspection and Ms. Rodriguez, Se Service department, and Mr. William Gomes in the Sales Department. Our 2021 Nissan Sentra was brought in for a state inspection and Ms. Rodriguez, Service Advisor, greeted us kindly and was very professional. While waiting for the state inspection to be completed and an oil change, we made a decision to purchase a new 2024 Nissan Sentra. Over the years, we have purchased our new Nissan Sentra cars from Don Davis Nissan, and Mr. William Gomes has helped us throughout the years with the process and these purchases. Mr. Gomes is very genuine, professional, and knowledgeable, and has gone over and beyond our expectations when we purchased our new 2024 Nissan Sentra. We will definitely recommend him to friends and family. Mr. Alex Aguirre, in the Finance Department, was also very professional and very knowledgeable. We appreciate the Don Davis Nissan staff. Everyone worked together as a team. More

had may car for 8 days to replace steering wheel. Maybe try CLEANING THE xxxxING CAR!!!! Maybe try CLEANING THE xxxxING CAR!!!! More

Brandon Williams was great. He called me back to make sure I understood the functions of the car. We upgraded from an older Rogue that did not have all of the safety features. He called me back to make sure I understood the functions of the car. We upgraded from an older Rogue that did not have all of the safety features. Alex helped with our financing and was a great help. It went smoothly. More

Service staff was very helpful and informative about the services available. The only issue I had was that the “battery cleaning” was poor. Battery acid was scattered all through out the engine bay and the services available. The only issue I had was that the “battery cleaning” was poor. Battery acid was scattered all through out the engine bay and the battery was not even totally cleaned off itself. This resulted in me having to go back and clean work that I hoped would’ve been part of the price I paid. More

Mauricio has been very helpful and I’m very satisfied with following up with me regarding any service recommendations with following up with me regarding any service recommendations More

Everything was fast and smooth service. I will definitely be coming back to get more service. I will definitely be coming back to get more service. More

Logan checked with me periodically for wait time and pricing. He is very efficient. He let me know what the service department was working on and an approximate time when the work would be completed. pricing. He is very efficient. He let me know what the service department was working on and an approximate time when the work would be completed. More

My feedback is not to have this section required to submit it. Everything was fast and smooth service. I will be coming back. Thank you! submit it. Everything was fast and smooth service. I will be coming back. Thank you! More

DeMarcus has everyone at the dealership, very polite and professional. The only thing that surprise me was the cost of getting the oil change. I had no idea they were that expensive. professional. The only thing that surprise me was the cost of getting the oil change. I had no idea they were that expensive. More