6,371 Reviews of Don Davis Nissan - Service Center
September repair Buddy Melvin took over my service, even though I was assigned to him when I called for an appointment but someone else had begun my check in process. Buddy Melvin took over my service, even though I was assigned to him when I called for an appointment but someone else had begun my check in process. He provided me with a loaner car as he had promised at the time that I brought my car back to drop it off . The diagnostic check and work was completed in a timely manner....while I had alternative transportation. Buddy and his team got me all fixed up! Thanks, too, to Mark and Chris, the service manager for their assistance in providing me with a happy outcome for my warranty work!!! Thanks, guys!!! More
Very helpful I was able to come in and be taken care of immediately. Great service and very thorough inspection of my vehicle. After I was done I received a printo I was able to come in and be taken care of immediately. Great service and very thorough inspection of my vehicle. After I was done I received a printout if the work done and any work that maybe needed in the future. Overall very happy with the work done. More
Great experience!!! I was greeted by Mark Prestwood as soon as I arrived. Even though the computer system was down he assured me he would take care of me. My daughters ve I was greeted by Mark Prestwood as soon as I arrived. Even though the computer system was down he assured me he would take care of me. My daughters vehicle was completed in a reasonable time frame. More
So thankful I came in over the weekend for an oil change and tire rotation. While my Pathfinder was in for service they found that my tire had a significant gash I came in over the weekend for an oil change and tire rotation. While my Pathfinder was in for service they found that my tire had a significant gash in it and that they were not going to be able to rotate the one tire as it had to be replaced. Fortunately I still had 1 day left on my Caregaurd warranty, and the tire was replaced for free. I was shocked and super thankful. Don Davis Nissan service department has really won me over time and tome again. More
Friendly, effective, professional service! From the minute I arrived, I was very well taken care of and my car is working great. So glad it was something simple. Thanks!! From the minute I arrived, I was very well taken care of and my car is working great. So glad it was something simple. Thanks!! More
Unhappy customer poor customer service. service representative took care of other customer before me, even though I was there first to pick up my car and the check out poor customer service. service representative took care of other customer before me, even though I was there first to pick up my car and the check out clerk called for my paper work first. I waited 20 minutes to get the paperwork delivered to the counter. Service dept recommended 4 wheel alignment after a critical "failure" upon inspection. Ironically, I had this done at Don Davis less than one month prior. How many other times was service recommended, and I had it done and it was not needed? Very unhappy. Very dissatisfied and feel like DDN is not really a customer friendly company. Just out to sell as many services as possible. More
Good experience I'm giving this dealership 4 stars based on my experience on 9/5/19. Jimmie listened to my request and made sure to let the mechanics know that I had I'm giving this dealership 4 stars based on my experience on 9/5/19. Jimmie listened to my request and made sure to let the mechanics know that I had an appointment and needed to be leaving by a certain time. This is the first time that has happened. More
Great Service I was greeted by Rehman Saif when I pulled in to see about an oil change and He did outstanding customer service by making sure that I got synthetic b I was greeted by Rehman Saif when I pulled in to see about an oil change and He did outstanding customer service by making sure that I got synthetic blend oil change, tire rotation and new battery in key fob. He was also assisted by Carlos. More
Very Happy With Service When I first got there I was greeted right away and felt a sense of relief as they listen and explained everything in such great detail. They made sur When I first got there I was greeted right away and felt a sense of relief as they listen and explained everything in such great detail. They made sure I had a ride to and from the dealership. They keep me very updated on every process of my vehicle. I will definitely take my vehicle back there in the future. More
Great Service from Omar Omar González was great. He informed me my car and got it taken care of. Thank you so much Omar. I recommend Omar to my friends. Omar González was great. He informed me my car and got it taken care of. Thank you so much Omar. I recommend Omar to my friends. More