6,415 Reviews of Don Davis Nissan - Service Center
Had to call back a few times to find out my car wasn't ready I set an appointment, and I left my car at the dealership first thing in the morning. By late afternoon, I called to see if my car was ready. I was to I set an appointment, and I left my car at the dealership first thing in the morning. By late afternoon, I called to see if my car was ready. I was told I would get a call-back. I never did. Since the shop closed at 5pm, I called back again at 4pm, and again left a message for a call-back. Called again at 4:30pm, and was again told I would get a call-back. I knew I had to get my car before 5pm, so I went ahead and drove back to the dealership before 5pm. When I get there, the tech told me my car was still not ready yet. Right at 5pm, he says it's ready. I was happy that I was able to get it back same day after 9 hours, but it was pretty annoying never getting a call-back about when it would be ready. Staff was friendly, and I could tell it was a very busy day... but I am glad I went ahead and drove back to the dealership instead of waiting to hear back. More
Quick Friendly Service They go out of their way to give great service. They update you via email and will phone you when the car is ready. Top Notch Service. Toni Wiley i They go out of their way to give great service. They update you via email and will phone you when the car is ready. Top Notch Service. Toni Wiley is an Asset to this Dealership for sure. Shenielle Hernandez was suppose to be my service guy but another tech signed me in as he was w/another customer. I forgot his name; however he was great. I couldn't rate Shenielle as I didn't really deal w/him. The other tech would have gotten 5 stars though. More
Great customer service This location was awesome the best customer service I ever experienced I will tell all my family and friends to visit this location,Thanks guys This location was awesome the best customer service I ever experienced I will tell all my family and friends to visit this location,Thanks guys More
Easy errand done! Got an oil change and minor maintenance done. I was able to schedule with Buddy whom I go to for my car needs and as always he was super helpful and c Got an oil change and minor maintenance done. I was able to schedule with Buddy whom I go to for my car needs and as always he was super helpful and clear about the services I received. The dealership has a wonderful waiting area and friendly staff! This is my go to place to take care of my car. More
Great service Went in for oil change and tire rotation. Fast friendly service! Buddy recommended new soon and discussed prices with fiance, so now we have estima Went in for oil change and tire rotation. Fast friendly service! Buddy recommended new soon and discussed prices with fiance, so now we have estimate. More
Oil Change Buddy was fantastic. I originally went in for an oil change but I also ended up getting my engine air filter replaced as well. Buddy looked under my Buddy was fantastic. I originally went in for an oil change but I also ended up getting my engine air filter replaced as well. Buddy looked under my hood and showed me how dirty the filter was. I had never had someone do that before. Both services were complete in less than one hour. I usually plan to spend longer there so I bring my work with me but I was amazed when Buddy came into the waiting area and told me everything was done. He showed me services that I did not have to get done next time but were simply recommended based on my mileage. I had never really had someone tell me that either. Usually a service advisor makes it seem as though the services I need done next time are critical. I appreciated his honesty, friendliness, and professionalism. More
service ; great Buddy was very helpful; kept me informed; very friendly and professional. Don Davis has a great employee in Mr. Melvin. Thank you for making me feel i Buddy was very helpful; kept me informed; very friendly and professional. Don Davis has a great employee in Mr. Melvin. Thank you for making me feel important as a customer. Have a blessed day. More
Great Charles was an amazing person and was very attentive. The only hung I didn’t care for was making an appointment for my car to be served and waiting 2 Charles was an amazing person and was very attentive. The only hung I didn’t care for was making an appointment for my car to be served and waiting 2 hours before my car was looked at. Not sure what the appointment is supposed to be for if your car is not looked at when you arrive for the appointment. Otherwise greatly More
Top Notch Organization! Every facet of the process of having our cars serviced and repaired at Don Davis Nissan is always exemplary! From the initial call to the customer se Every facet of the process of having our cars serviced and repaired at Don Davis Nissan is always exemplary! From the initial call to the customer service team to share our concerns to paying for and picking up our cars is always met with professionalism, concern and honesty. We have been working with the same Service Advisor Luis Hernandez for two plus years now. We trust Mr. Luis to provide us with an honest quote, identifying the most critical areas of concern, he maintains in constant communications regarding the estimated time of the vehicle being ready and he delivers what he says he will. Such an asset to this industry. We are thankful for the Don Davis Team! More
Great customer service!!! Veh was in and out within a couple of days. Everything was excellent. Marc is very knowledgeable and professional. i would recommend this service dept Veh was in and out within a couple of days. Everything was excellent. Marc is very knowledgeable and professional. i would recommend this service dept to anyone. More