
Don Franklin Lexington Hyundai
Lexington, KY

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Great experiences and I will recommend this dealership to other people I know. Misty Roberts is a very pleasant person and I enjoyed her attention to deta experiences and I will recommend this dealership to other people I know. Misty Roberts is a very pleasant person and I enjoyed her attention to detail. More
Will never return Make sure you look over your deal before signing anything. I purchased my leased vehicle nearly 2 months ago and apparently Mr Anderson hasn't been do Make sure you look over your deal before signing anything. I purchased my leased vehicle nearly 2 months ago and apparently Mr Anderson hasn't been doing this long because this is my 2nd bill from the Hyundai finance saying the paperwork still isnt correct. I've spent around 5 hours on the phone and emailing tryung to straighten out this mess. I'm so over this experience that I just wanna walk away from the car completely!!!!! More
New car buy Brad is awesome.He knows his stuff.Worth the 130 mile drive. I would recommend anyone needing a car to go to Glenn and see Brad.He is honest guy. Brad is awesome.He knows his stuff.Worth the 130 mile drive. I would recommend anyone needing a car to go to Glenn and see Brad.He is honest guy. More
Easy Experience I worked with Brad Lovitz and Scott Keyland. They made everything very easy. I was in and out of the dealership with my new Santa Fe quickly and with I worked with Brad Lovitz and Scott Keyland. They made everything very easy. I was in and out of the dealership with my new Santa Fe quickly and with 0 problems. More
Glenn is awesome Excellent experience!!! Will always go back when needing another vehicle very professional knowledgeable and kind!!!!! We enjoyed all the people we wo Excellent experience!!! Will always go back when needing another vehicle very professional knowledgeable and kind!!!!! We enjoyed all the people we worked w including Brad for our sales and Landon to close the deal they are all very good at what they do More
Good Day The only negative in this transaction was the ridiculous "corporate" policy that gives me a better price for financing the car, instead of paying cash The only negative in this transaction was the ridiculous "corporate" policy that gives me a better price for financing the car, instead of paying cash. Specifically, I wanted to pay cash, which in my opinion, should warrant me getting the lowest price possible. But that was not the case. according to my salesperson, Glenn Howell, Hyundai gives incentives to finance the car that are not available in cash transactions. As a result, I was quoted a price that was about $1,600 HIGHER if I paid cash...which make NO BUSINESS sense to me. And as a result, I decide to finance the minimum amount to get these incentives, and pay it off in three months, which i was told was the minimum time required to not get penalized for early prepayment. This is an absolutely RIDICULOUS business practice and it probably cost me to have to spend an extra 2 hours at your dealership. More
Great service Excellent job at listening to my needs. I appreciate that very much. Keep up the great job and I will send people your way. Great customer service. Excellent job at listening to my needs. I appreciate that very much. Keep up the great job and I will send people your way. Great customer service. More
First time leasing! Review leasing terminology so that you can pull for a best rates! It helps to know all the background factors that affect your rate. Experience was gr Review leasing terminology so that you can pull for a best rates! It helps to know all the background factors that affect your rate. Experience was great. More
My buying experience. Having been recently widowed, I was apprehensive buying a car on my own. My husband was the one to negotiate and know if we were getting a "good deal Having been recently widowed, I was apprehensive buying a car on my own. My husband was the one to negotiate and know if we were getting a "good deal." Brad and the staff at Glenn made the experience very easy for me and for that I am very grateful. They are an asset to the Hyundai brand and hopefully will be recognized for that. More
My new Tucson is great! Brad was awesome to work with!! I received the best service I have ever had in purchasing a vehicle. Definitely would recommend Brad and th is great! Brad was awesome to work with!! I received the best service I have ever had in purchasing a vehicle. Definitely would recommend Brad and this dealership. More