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Don Franklin Lexington Hyundai

Lexington, KY

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677 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 677 reviews

August 25, 2016

Great experience I took the opportunity to visit Glenn Hyundai instead if making trip to Louisville, turned out to be a perfect time and found the 2016 I was wanting. More

by djsmith468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Howard
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for the kudos. It's always moving to know that it is worth our customers time to stop and find exactly what they are looking for. We hope we have gained your trust in our product and service for many years to come.

August 24, 2016

Wonderful Service Sales staff Walt Ealey and Jordan Stevens were very patient and WONDERFUL to work with! They went above and beyond with my busy schedule to make sure More

by mfister62108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Ealey, Jordan Stevens
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for recognizing how hard we work to guarantee excellent customer service. Walt & Jordan will be pleased to see how much their efforts impacted your experience. Stop in and see us again soon.

August 23, 2016

Awesome Experience! My experience with Glenn Hyundai was awesome and I would recommend them to anyone. I was already sold on the car before I walked on the lot. Everyone More

by sarnold0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

It's always really cool to see what our customers think about their experience at Glenn Hyundai. Thank you for taking a moment to share. We work hard to provide a superb place to spend your time.

August 23, 2016

Great experience! Shannon Jones and Donald Hensley were great to work with. There was a gentleman in the finance department that did a great job at explaining all the p More

by aworthingtonky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Jones, Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We understand that car buying is one of the least favorite things on our customers list, but we are happy to hear that your time was spent well with us at Glenn Hyundai. Congratulations on your new vehicle. Thank you for entrusting us to provide you with the excellent service you expect. Thank you for the kind words toward Shannon and Donald.

August 22, 2016

Good deal I got a great deal on a new car with slight hail damage. Everyone was very thorough and helpful. I absolutely love the free car washes for life. More

by lmgmoreheadstate13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hounshell, Stan Riddel
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Congrats on getting a "great" deal. We do our best to enlighten our customers with as much functional information as possible. The more you know, the more comfortable you are in your vehicle. Please continue to consider Glenn Hyundai a home for your vehicle. We look forward to seeing you during your next servicing appointment.

August 19, 2016

Another great experience with Glenn Hyundai I purchased my first Hyundai, a Santa Fe, in 2006 and was very pleased with its reliability and the service support I received from Glenn Hyundai. Whe More

by jmulhol826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Jones, Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Life is usually stressful enough, we strive to make sure that car buying at Glenn Hyundai is always a memorable one. It always makes our day when customers take the time to express their thoughts on their experience. Thank you for the kind words for Shannon, Donald, James and the rest of our staff. Thank you for being a part of the Glenn Hyundai family.

August 18, 2016

Brand new 17' sonata Man, these people are great. I love my car & love the young gentleman who sold it too me. I told him what I wanted & he delivered. Go Brad ? More

by maiya.nicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We are very pleased to see that you are in love with your vehicle! There's nothing better than leaving with exactly what you wanted. Thank you for letting Glenn Hyundai be a part of your car buying experience.

August 13, 2016

Lease agreement We worked with C.J. Joseph. She made this experience quite pleasant. She was interested in putting us in the perfect car for us and did exactly that. More

by Linda1236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Joseph
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Your review is a pleasant glimpse into your car buying experience. Thank you for taking the time to leave it for us.

August 11, 2016

Lease I was treated in a very professional and friendly manner. I will definitely deal with CJ in the future. I will have Glenn perform oil changes and ot More

by tlc_cats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gray and Eric, F&I, CJ JOSPEH
August 11, 2016

Great Job!! Thank for for being prepared and answering all our questions. We appreciate when people take their time and give their full attention to what is impo More

by josephwestjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
glenn howell
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