
Don Franklin Lexington Hyundai
Lexington, KY

Filter Reviews By Type
Showing 677 reviews
We recently purchased a 2014 Hyundai Santa Fe which I absolutely LOVE! We worked with Dan Littreal and Brian Smith who both helped us tremendously and went above an beyond! Earlier this year my son pur absolutely LOVE! We worked with Dan Littreal and Brian Smith who both helped us tremendously and went above an beyond! Earlier this year my son purchased a 2013 Elantra and we helped our daughter purchase a 2013 Accent. Both Dan and Brian also assisted us with these purchases. They are both very sincere, honest and make things possible for people like us! We have never had such a positive experience buying vehicles. Highly recommend them to anyone. One final note, Olivia Tudor who helped us with the financing is amazing! THANK YOU ALL! More
Everyone I met was super-responsive and attentive to all questions and concerns. No haggling--a fair price, and I never felt uneasy about the transaction. Highly recommended. questions and concerns. No haggling--a fair price, and I never felt uneasy about the transaction. Highly recommended. More
I have given Danny this outstanding rating because he was excellent in customer service. He was very knowledgeable about the Hyudai vehicles. Our experience was great, I have anxiety just thinking about de excellent in customer service. He was very knowledgeable about the Hyudai vehicles. Our experience was great, I have anxiety just thinking about dealing with a salesman but didn't feel this way at all with Danny, he is very much an asset to this dealership!!! More
Staff very friendly and knowledgeable. Not "pushy" and really listened to what my specific wants and needs were. Large selection of vehicles on the lot. Very pleased with overall experience. "pushy" and really listened to what my specific wants and needs were. Large selection of vehicles on the lot. Very pleased with overall experience. More
I bought my 2009 Hyundai Sonata from Clyde Owens at Glenn Hyundai. It was the first brand new car I had ever purchased. It was because of his patience, friendliness, knowledge and no pressure tactics that I Hyundai. It was the first brand new car I had ever purchased. It was because of his patience, friendliness, knowledge and no pressure tactics that I bought the vehicle. So this time when my starter gave out and I was almost out of my warranty I decided (it was Casey's idea), to seek out Clyde and see about trading-in my 2009 for a 2013 Sonata. Payments are almost the same and I have a more equipped vehicle with a full extended warranty. Clyde even threw-in a few extra items for me. I travel a lot so safety and piece of mind is why I rely on Clyde Owens and Glenn Hyundai. More
Scott and the team went above & beyond to get me in the vehicle I wanted at the right price. The process was fun and painless, unlike any other car buying experience I've ever had. I highly recommend the vehicle I wanted at the right price. The process was fun and painless, unlike any other car buying experience I've ever had. I highly recommend visiting Glenn for your next car purchase! More
October 14, 2013 I had researched numerous cars on the October 14, 2013 I had researched numerous cars on the Internet and had pretty much decided I wanted an Accent. I had not yet decided if I wanted a October 14, 2013 I had researched numerous cars on the Internet and had pretty much decided I wanted an Accent. I had not yet decided if I wanted a 4 door or a 5 door model. As I pulled into a customer parking spot, Bill Graul was standing near the spot. He greeted me in a very friendly manner and offered to assist me in any way he could. At the time, Bill and I did not know each other. Soon, however, as we discussed a little about our personal histories, we discovered that our Fathers were good friends; and Bill had known my Father for a long time and Bill's Father had been my family physician for many years. My experience with Bill in purchasing my 5 door Accent could not have been more pleasant and was much better than any of the many previous times when I had purchased new cars. Bill is very knowledgeable, helpful, courteous, patient, and far too many other good adjectives that I can list in this brief statement. As Bill and I were completing the car selection and sales process, I changed my mind several times about accessories, etc.; and Bill was always patient and helpful to be certain I got exactly the car I finally wanted. There are not enough words to adequately describe what a great person and representative of Glenn Hyundai that Bill is. I consider myself very fortunate that Bill was standing on the sidewalk when I first parked in the customer spot. Bill completely contradicts the commonly held concept of a car salesmen being untrustworthy. I would and shall highly recommend Bill to any person who is ready to purchase a car. William (Mike) Brown, Jr. More
MYWHOLE EXPERIENCE AT GLENN AUTOMOTIVE WAS OUTSTANDING. UPON ARRIVAL, MYSALES ASSOCIATE, J.B. CONNERS GREETED ME PROMPTLY AND MADE ME FEEL TOTALLY AT EASE. AS YOU KNOW, PURCHASING AN AUTOMOBILE SOMETIMES UPON ARRIVAL, MYSALES ASSOCIATE, J.B. CONNERS GREETED ME PROMPTLY AND MADE ME FEEL TOTALLY AT EASE. AS YOU KNOW, PURCHASING AN AUTOMOBILE SOMETIMES CAN BE A HORRIFYING EXPERIENCE, BUT THIS WAS NOT THE CASE WORKING WITH MR. CONNERS. J.B. IS TRULY PROFESSIONAL IN EVERY WAY. ALL THE PAPERWORK WAS READY AND IN ORDER, AND J.B. TOOK THE TIME TO FULLY ANSWER ANY CONCERN OR QUESTION THAT I HAD. J.B. CONNERS IS A SALES ASSOCIATE OF WHOM I WOULD READILY REFER TO MY FRIENDS IN THE FUTURE. ANITA J. MCLARTY More
JB was great. He is very helpful and friendly. He made the whole experience very easy and enjoyable. JB was very respectful and answered all of our questions. We will definitely buy another car from JB. the whole experience very easy and enjoyable. JB was very respectful and answered all of our questions. We will definitely buy another car from JB. More
All i can say is ZACH is the MAN....He does a great job and works hard to get the best for his customers. He would do a good job for you as he did for me when i purchased a new Hyundai from him and works hard to get the best for his customers. He would do a good job for you as he did for me when i purchased a new Hyundai from him More