Don Franklin Lexington Hyundai

I was not looking forward to buying a new car. My previous experience with a Northern Kentucky dealership was pretty bad. I drove from Northern Kentucky to Lexington to give Glenn Hyundai a try and previous experience with a Northern Kentucky dealership was pretty bad. I drove from Northern Kentucky to Lexington to give Glenn Hyundai a try and I'm glad I did. They were very friendly, helpful, quick and the customer service was excellent. I had my car that I had to drive home and they had someone bring my new car to me, free of charge. I was happy with the deal we worked out and very happy with their service. I would definitly recommend them and will buy from them again. Great job! More

Easiest buy of my life. Gregg was excellent in getting my car financed and shipped to me. Always available for questions. Have bought 2 vehicles from him so far and if I need another one, I will go to h my car financed and shipped to me. Always available for questions. Have bought 2 vehicles from him so far and if I need another one, I will go to him. Thanks Gregg More

I would recommend this dealership due to the quality of people that it employs. Deryn and Clyde both had extensive knowledge of the vehicles and were able to answer all of our questions...even down to the people that it employs. Deryn and Clyde both had extensive knowledge of the vehicles and were able to answer all of our questions...even down to the paint process. They were also very patient with our children. My kids really enjoyed how Deryn acted like a clown and I appreciate that he took time to get to know us instead of just trying to sell a car. I am very pleased and look forward to servicing and perhaps buying our next vehicle at Glenn. More

This is the third car that I have purchased from Glenn. They have been great to work with and I will definitly go back there when I am in the market for another car. The sales manager is easy to work with They have been great to work with and I will definitly go back there when I am in the market for another car. The sales manager is easy to work with and everybody goes out of their way to make your experience pleasant. More

My buying experience with Glenn Hyundai was very pleasant and positive. Greg Fath and others treated my wife and I with respect and professionalism. William Don Cooper and positive. Greg Fath and others treated my wife and I with respect and professionalism. William Don Cooper More

Both Gregg and the sales manager were great to work with. I got the car I wanted at a fair price. Greg patiently walked me through the Blue Link system and the navigation package and I left feeling confide I got the car I wanted at a fair price. Greg patiently walked me through the Blue Link system and the navigation package and I left feeling confident and pleased. More

We had an excellent experience with the recent purchase of a 2012 Hyundai Elantra. The vehicles seem to be selling quite rapidly - area dealers had very few cars available. We were looking for a basic mo of a 2012 Hyundai Elantra. The vehicles seem to be selling quite rapidly - area dealers had very few cars available. We were looking for a basic model as my daughter's first new car purchase. We were willing to wait the month for the vehicle with less options however the salesman approached us about working with us on the price to get it closer to the price without options. I expected the haggling hassle to begin. Instead of was very pleasantly surprised with a return phone call that stated the amount the dealership could negotiate. We were pleased with the offer and accepted. I have never conducted a pricing negotiation over the phone!! I braced myself for some hassle when we went in to close the deal - again pleasantly surprised that it was very straight forward and matter of fact acceptance of what we discussed on the phone. We mentioned my daughter had a 14 year old honda accord - they offered us a trade in value without looking at the car and said that they could improve once they could view the car. We needed some time to acquire the financing and down payment. They held the car for us for a week. This experience couldn't have been more professional. I researched Glenn's reviews online and frankly was a little skeptical. Not anymore - we will definitely being doing business with this dealership again. More

We have been looking for a car for about 3 years. Finally Hyundai came out with a great car. The Elantra test drove great and was the perfect size. Not too big but more importantly, not too small. Finally Hyundai came out with a great car. The Elantra test drove great and was the perfect size. Not too big but more importantly, not too small. Donovan worked with us to explain everthing about the car and we were sold. The buying process was painless from start to finish and we had no pressure. Unfortunately, 10 days after purchasing our new car, it was totaled in no fault accident on a major interstate. The Safety of the vehicle left us with only minor aches and pains. We are definitely going back to Donovan and Glenn for the replacement. More

I had a great experience in dealing with Mr. Bill Matthews at Glenn Hyundai. He answered all my questions through email before I met him and before I decided to purchase a Santa Fe. Then..... whe Matthews at Glenn Hyundai. He answered all my questions through email before I met him and before I decided to purchase a Santa Fe. Then..... when I went in to meet with Mr. Matthews, take a test drive and make an offer, he was very professional, friendly and accomodating. He came in to meet with me at the end of the business day on his day off. He had the courage to ride with me on the test drive!!! If I went back to Glenn Hyundai for another purchase, I would request to deal with Mr. Matthews. All in all I have been pleased with Hyundai's professionalism and service in the past and during my recent purchase experience and hope nothing spoils the record! Thanks, Lynn Bowers More

We came to the Glenn Auto Mall Hyundai dealership to look at a Tucson we'd seen on the internet. Our salesman, Mark, greeted us at the door and immediately answered our questions, took us on a test drive, an at a Tucson we'd seen on the internet. Our salesman, Mark, greeted us at the door and immediately answered our questions, took us on a test drive, and made us feel comfortable through the whole buying process. We really appreciated his kindness, honesty, and willingness to give us all the information we needed and more. More