Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat

Pam Thomas Jeff Laswell is great. This was the 5th car I've bought from Jeff and every dealing has been a pleasant one. I trust Jeff and feel comfortable tha Jeff Laswell is great. This was the 5th car I've bought from Jeff and every dealing has been a pleasant one. I trust Jeff and feel comfortable that I'm getting the best deals. The dealership is excellent to work with and deal with you in a fair manner. I would recommend Jeff and the dealership to others who are in the market for a new or used car. More

First time buyer with memories to last a life time! I could not have asked for a better experience in buying my first car! The employee's I worked with were second to none! Gary Gentry and Hunter Countr I could not have asked for a better experience in buying my first car! The employee's I worked with were second to none! Gary Gentry and Hunter Countryman made it seem as simple as shopping for a new pair of shoes! Gary helped me find exactly what I was looking for at a price that made me feel guilty for getting such a good deal! Thank you Don Marshall of Somerset for creating memories I will never forget! More

Easy to talk with Very easy to talk to and deal with. Worked with me to get the deal I wanted. If both parties are happy everybody is happy. Very easy to talk to and deal with. Worked with me to get the deal I wanted. If both parties are happy everybody is happy. More

5*Experiance This dealership went above and beyond to help me get a bigger vehicle that fit my growing family. Even though there were many obstacles to overcome (e This dealership went above and beyond to help me get a bigger vehicle that fit my growing family. Even though there were many obstacles to overcome (example: the negative equity of my old car) they were able to get past them and get the job done. Id like to give a special review to Chris Brock the associate who handled the job perfectly and treated my family and I with the up most friendliness. Thank you Chris my family greatly appreciates you. More

Very easy transaction Niki is awesome pleasure to deal with. If your in market for new car go see Niki. Great price on vehicle great customer service pleasure all the way a Niki is awesome pleasure to deal with. If your in market for new car go see Niki. Great price on vehicle great customer service pleasure all the way around. More

Brian Sears was great to work with! Very friendly! We had a great experience buying our vehicle. They were willing to work with us to make sure our needs were met. The only complaint was with the warra We had a great experience buying our vehicle. They were willing to work with us to make sure our needs were met. The only complaint was with the warranty. We ended up purchasing a warranty that isn't covered for our vehicle. More

Always a great experience The dealership has always provided great service, and been quick to help. Whether it's an oil change, new tires, or finding that perfect next vehicle, The dealership has always provided great service, and been quick to help. Whether it's an oil change, new tires, or finding that perfect next vehicle, they are always great to work with. I'm actually sitting in the oil change center, and couldn't believe they have fresh, Baxters coffee available. Definitely a repeat customer! More

Honest, efficient service dept. Best I have ever experienced I have dealt with dealer and independent auto service centers in many cities across the country. Some were pretty honest and easy to deal with. Others I have dealt with dealer and independent auto service centers in many cities across the country. Some were pretty honest and easy to deal with. Others were a nightmare. Don Marshall is by far the best. Their newly added service center makes it all better yet. Quick in and out. No hassle and always reasonable cost. Takes a lot of worry out of owning a vehicle. I'm driving my fourth Nissan, all bought from Don Marshall in Somerset. My current Altima has 70,000miles and driving like it's new. In the past I have used four other service centers in Somerset with other vehicles. Two dealer and two independent. No comparison. The last five years my service has been with Don Marshall. More

oil change had very bad time at service center stood in front of the man working the counter was ignored for 30 min finally a lady came to count money and was go had very bad time at service center stood in front of the man working the counter was ignored for 30 min finally a lady came to count money and was good enough to ask if she could help dropped truck off early am it was ready when i returned just no one wanted to take my money More

the new "quick change" was a clown-show on 10/24/16 The poor service writer is either not trained properly or new to that industry, but the lack of experience showed in the transaction process, oh and a The poor service writer is either not trained properly or new to that industry, but the lack of experience showed in the transaction process, oh and also might want to make sure the right oil change reminder sticker is in the right vehicle, I don't think I have a 10,000 mile interval for service. More