Terry Slone ordered this van for me, and he made it a pleasurable and fun experience right from day 1. GMC had discontinued the blue color I had originally ordered, so I had to switch off to red. Initially that was disappointing (though no fault of Terry’s or Don Hall Supercenter’s), but I ended up actually liking the red better! Terry got me every option I wanted, and even helped me save some money by bundling some of the options in the various available packages. Terry also got me every possible discount as well, stayed right on top of the progress of the build at the Wentzville, MO assembly plant, and called or texted me with updates and estimates of the timing and order of things right through the whole process from Wentzville, to the Cementdale rail depot impound lot, to finally delivery at Don Hall’s! Terry actually even personally drove my new van to my house for me, as I was a bit nervous about getting into 5 o’clock Ashland traffic with it! Now that’s what I call genuine personalized service! Terry is the “elder statesman” of the sales force, and his experience, knowledge, and professionalism is unequaled by any salesman I’ve ever dealt with. He is confident, reassuring, friendly, funny, and just an all around great guy. Don Hall is very lucky to have him on their staff, and I’m very glad I found my way to him on that very first day I walked into the showroom.
Also my thanks and compliments to the detail guy who prepped my new van. It was immaculate! Spotless inside and out, tires blacked, and perfect, and a full tank of gas as well!
I really like this vehicle. The audio system in it is just awesome! It’s got a bank of speakers in the back just above the rear doors that I didn’t even know it was gonna come with! Nice job GMC!!!