Don Herring Mitsubishi Irving

Definitively using them in the future!! Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and a Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. Her car was towed over 50 miles to the dealership, I am returning from out of town, and he personally delivered my wife's car to our residence to ensure that she has her car for her employment. Definitely recommend this service team for any repairs!! Great job and customer service from both Tim and LArry!! More

Satisfied with Purchase I am glad I chose to take a chance on this dealership. I walked away happy with my decision, and my vehicle. Honestly, I didn't expect to leave with a I am glad I chose to take a chance on this dealership. I walked away happy with my decision, and my vehicle. Honestly, I didn't expect to leave with anything so the dealership- especially Gary Howard exceeded my expectations. More

Service was great as always Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a comp Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a complementary car wash. Service was great and the staff was really friendly. More

Free oil change An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. No An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. Not sure who he was, he told me but I forgot and I don’t have the paperwork handy More

Exceptional service. I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every v I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every visit I wouldn't go anywhere else. More

Excellent costumer Service Friendly, professional, and quicker than any other dealership I’ve been to.excellent customer service and quality David was very detailed and prof Friendly, professional, and quicker than any other dealership I’ve been to.excellent customer service and quality David was very detailed and professional. New all the questions we asked and was prompt on getting questions answered he didn’t know. More

Great Service The team was great. From my 1st phone conversation with Rachel she was helpful. Good sales guy Davy and Aaron the finance manager all provided good se The team was great. From my 1st phone conversation with Rachel she was helpful. Good sales guy Davy and Aaron the finance manager all provided good service. More

Great My name is Daniel my wife and I was so worried about shopping for an car and have to deal with the run around from previous dealers and get nothin My name is Daniel my wife and I was so worried about shopping for an car and have to deal with the run around from previous dealers and get nothing but waste time... I was so happy with how smooth this process with I was very happy with the service. Thank you for this great SUV!! Until need time I am forever a Mitsubishi driver.. More

Excellent First New Car Experience For my first time buying a new car this was a great experience. Edwin helped answer all my questions and was always professional and kind. He seemed t For my first time buying a new car this was a great experience. Edwin helped answer all my questions and was always professional and kind. He seemed to have a passion for the car I wanted and it spread to me. I left there fully satisfied with my purchase. More

Service at Irving location Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outs Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outstanding service. A great effort More