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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.6
195 Reviews

195 Reviews of Don Herring Mitsubishi Plano - Service Center

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March 15, 2023

The service team is helpful and never pushy. They work with me to help make decisions on prioritizing the needs of servicing my Outlander. As a single Mom, it helps me with my budget while havin More

by Kimbergriff70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for allowing Preston and the team the opportunity to assist you! We appreciate you taking the time to leave us a review and share about your experience with the Service Team!

March 03, 2023

Preston the service consultant . is very professional and polite .He always take care of business and is very honest More

by Malabhattacharya55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave Preston a review. We appreciate you allowing Preston and the team the opportunity to assist you!

October 25, 2022

As always, Everything was great! !! From Service Manager, Scott and his crew… couldn’t be happier More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier, Luis Estrada, Tyler Jones
October 01, 2022

Great service as always. Seems a bit busy on Saturdays, but the team members put in a lot of effort in handling any customer concerns. More

by Miguel0662
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
September 22, 2022

Very good service,good timing and excelent service Good recommendations for next service. Good transportation available while waiting. More

by elizabethwallenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
Sep 29, 2022 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We appreciate you giving us the opportunity to assist you!

September 22, 2022

Luis was amazing, professional, courteous, patient and very knowledgeable. It was a real pleasure being assisted by him. More

by russells2810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
Sep 29, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We will be sure to pass along your kind words to Luis! We appreciate you allowing us to assist you with your maintenance needs!

September 22, 2022

service was great staff was friendly. problem was resolved here after numerous mis diagnosis at other auto shops More

by labdain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
Sep 29, 2022 -

Don Herring North Mitsubishi responded

Thank you for giving us the opportunity to assist you with your service needs. We appreciate you taking the time to leave us a review and we are happy to hear that your problem was resolved!

September 20, 2022

I was assisted by Scott at Don Herring Mitsubishi on my new car. Scott is an easy going salesman. He'll work with you to help you find the car your looking, not the car he's trying to sell which is a rarit More

by Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shahan Shaikh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We appreciate you giving Scott the opportunity to assist you!

September 12, 2022

Service and staff were excellent. I enjoyed the positive attitude of the staff. I will continue to come back and have my car serviced. More

by bridgethughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
September 12, 2022

Appointment time confirmed. Service technician kept me updated on status. Promised completion was on time. Great customer service. More

by 91jennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada